Customer Service Jobs in Marlton, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Marlton, NJ
- 4 days ago
- Liberty Mutual Insurance
- Marlton, NJ
- 4 days ago
Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....
Remote WorkCustomer Service Representative
- Feasterville Trevose, PA (21 miles from Marlton, NJ)
- 3 hours ago
- Feasterville Trevose, PA (21 miles from Marlton, NJ)
- 3 hours ago
English/Russian speaking would be the best.****Process applications during open enrollment.****Conduct professional telephone conversations to service new and existing clients.****Very organized...
Customer Service Representative
- Philadelphia, PA (15 miles from Marlton, NJ)
- 5 days ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 5 days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative - Bilingual
- Churchville, PA (23 miles from Marlton, NJ)
- 6 days ago
- Churchville, PA (23 miles from Marlton, NJ)
- 6 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Bensalem, PA (17 miles from Marlton, NJ)
- 8 days ago
- Bensalem, PA (17 miles from Marlton, NJ)
- 8 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative
- Lumberton, NJ (9 miles from Marlton, NJ)
- 10 days ago
- Lumberton, NJ (9 miles from Marlton, NJ)
- 10 days ago
EDUCATION/EXPERIENCE: A Customer Service Representative needs to have an associate degree or 1-2 years of progressively responsible experience in an office or related customer service environment, or...
Customer Service Representative (Insurance)
- Cherry Hill, NJ (8 miles from Marlton, NJ)
- 15 days ago
- Cherry Hill, NJ (8 miles from Marlton, NJ)
- 15 days ago
Knowledge and Skills: Property and Casualty License Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes....
Customer Service Representative CHMG
- Folsom, PA (22 miles from Marlton, NJ)
- 15 days ago
- Folsom, PA (22 miles from Marlton, NJ)
- 15 days ago
Updates job knowledge by participating in annual customer service training....
Customer Service Representative Specialist Sr
- Philadelphia, PA (15 miles from Marlton, NJ)
- 19 days ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 19 days ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
- Philadelphia, PA (15 miles from Marlton, NJ)
- 19 days ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 19 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Representative
- Churchville, PA (23 miles from Marlton, NJ)
- 30+ days ago
- Churchville, PA (23 miles from Marlton, NJ)
- 30+ days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Licensed Customer Service Representative
- Cherry Hill, NJ (8 miles from Marlton, NJ)
- 30+ days ago
- Cherry Hill, NJ (8 miles from Marlton, NJ)
- 30+ days ago
We expect them to provide the best possible customer service while maintaining our underwriting integrity....
Remote WorkULINE- Customer Service Representative
- Churchville, PA (23 miles from Marlton, NJ)
- 45+ days ago
- Churchville, PA (23 miles from Marlton, NJ)
- 45+ days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- Beverly, NJ (13 miles from Marlton, NJ)
- 45+ days ago
- Beverly, NJ (13 miles from Marlton, NJ)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Bilingual Customer Service Rep
- Philadelphia, PA (15 miles from Marlton, NJ)
- 45+ days ago
- Philadelphia, PA (15 miles from Marlton, NJ)
- 45+ days ago
Qualifications Previous 1 year experience handling PHI/HIPAA covered entities preferred, but not required Previous 1 year customer service or customer support experience required Previous 1 year call...
Remote WorkDemographic Data for Marlton, NJ
Moving to Marlton, NJ? Find some basic demographic data about Marlton, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Marlton, NJ
Highest Education Level
Customer Services in Marlton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »