Customer Service Jobs in Mahwah, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representatives (New York) - In Person Hiring Event
- New York, NY (24 miles from Mahwah, NJ)
- 2 hours ago
- New York, NY (24 miles from Mahwah, NJ)
- 2 hours ago
service; one year must be in a call center setting A college degree is preferred Health insurance experience is a plus Additional Information Requisition ID: 2500D Hiring Range: $24.67 per hour...
Uniformed Loss Prevention Customer Service Associate
- New Rochelle, NY (23 miles from Mahwah, NJ)
- 16 hours ago
- New Rochelle, NY (23 miles from Mahwah, NJ)
- 16 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
USA - Customer Service Representative
- Hoboken, NJ (24 miles from Mahwah, NJ)
- 20 hours ago
- Hoboken, NJ (24 miles from Mahwah, NJ)
- 20 hours ago
Provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements....
Part-Time Insurance Customer Service Rep.
- Montclair, NJ (18 miles from Mahwah, NJ)
- 2 days ago
- Montclair, NJ (18 miles from Mahwah, NJ)
- 2 days ago
No insurance experience required but must be willing to learn and get P&C licensed A Property & Casualty insurance license is a plus a job alert for this search Customer Service Rep Montclair, CA, US...
Loan and Leasing Customer Service Representative
- New York, NY (24 miles from Mahwah, NJ)
- 3 days ago
- New York, NY (24 miles from Mahwah, NJ)
- 3 days ago
Experience Preferred - Experience in loan and/or leasing customer service or related experience....
Bank/Credit Union Contact Center Customer Service Representative (CCC)
- New York, NY (24 miles from Mahwah, NJ)
- 5 days ago
- New York, NY (24 miles from Mahwah, NJ)
- 5 days ago
What would be nice for you to have: Customer service and multi-tasking skills. Ability to listen to and empathize with the customer/member....
Retail Customer Service Associate
- Elmsford, NY (18 miles from Mahwah, NJ)
- 5 days ago
- Elmsford, NY (18 miles from Mahwah, NJ)
- 5 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 333 Saw Mill River Rd, Elmsford,...
Selling - Customer Service Representative
- Bronx, NY (22 miles from Mahwah, NJ)
- 9 days ago
- Bronx, NY (22 miles from Mahwah, NJ)
- 9 days ago
We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem....
Commercial Lines Insurance CSR
- New York, NY (24 miles from Mahwah, NJ)
- 9 days ago
- New York, NY (24 miles from Mahwah, NJ)
- 9 days ago
Requirements New York Property & Casualty license required Prior Commercial Lines insurance experience required....
Customer Service Representative
- New York, NY (24 miles from Mahwah, NJ)
- 11 days ago
- New York, NY (24 miles from Mahwah, NJ)
- 11 days ago
Your Impact: Provide excellent customer service via phone to clients....
Retail Loss Prevention Customer Service Associate II
- Hartsdale, NY (19 miles from Mahwah, NJ)
- 14 days ago
- Hartsdale, NY (19 miles from Mahwah, NJ)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Commercial Lines Customer Service Representative
- Jersey City, NJ (24 miles from Mahwah, NJ)
- 16 days ago
- Jersey City, NJ (24 miles from Mahwah, NJ)
- 16 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Paterson, NJ (11 miles from Mahwah, NJ)
- 16 days ago
- Paterson, NJ (11 miles from Mahwah, NJ)
- 16 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Franklin Lakes, NJ (4 miles from Mahwah, NJ)
- 16 days ago
- Franklin Lakes, NJ (4 miles from Mahwah, NJ)
- 16 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Clifton, NJ (13 miles from Mahwah, NJ)
- 16 days ago
- Clifton, NJ (13 miles from Mahwah, NJ)
- 16 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Demographic Data for Mahwah, NJ
Moving to Mahwah, NJ? Find some basic demographic data about Mahwah, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mahwah, NJ
Highest Education Level
Customer Services in Mahwah, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »