Customer Service Jobs in Mahwah, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - FT
- White Plains, NY (21 miles from Mahwah, NJ)
- 2 days ago
- White Plains, NY (21 miles from Mahwah, NJ)
- 2 days ago
service....
Loss Prevention Customer Service Associate II-1
- Paterson, NJ (11 miles from Mahwah, NJ)
- 3 days ago
- Paterson, NJ (11 miles from Mahwah, NJ)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- New York, NY (24 miles from Mahwah, NJ)
- 3 days ago
- New York, NY (24 miles from Mahwah, NJ)
- 3 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Loss Prevention Customer Service Associate II-1
- Totowa, NJ (11 miles from Mahwah, NJ)
- 3 days ago
- Totowa, NJ (11 miles from Mahwah, NJ)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
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Mandarin-speaking Customer Service Rep - Remote
- New York, NY (24 miles from Mahwah, NJ)
- 4 days ago
- New York, NY (24 miles from Mahwah, NJ)
- 4 days ago
Are you looking for a WORK-FROM-HOME CUSTOMER SERVICE JOB? We need you!...
Remote WorkCommerical Lines Customer Service Representative
- New York, NY (24 miles from Mahwah, NJ)
- 4 days ago
- New York, NY (24 miles from Mahwah, NJ)
- 4 days ago
and Casualty License....
Loss Prevention Customer Service Associate II-2
- Totowa, NJ (11 miles from Mahwah, NJ)
- 4 days ago
- Totowa, NJ (11 miles from Mahwah, NJ)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II-1
- Secaucus, NJ (21 miles from Mahwah, NJ)
- 6 days ago
- Secaucus, NJ (21 miles from Mahwah, NJ)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Secaucus, NJ (21 miles from Mahwah, NJ)
- 6 days ago
- Secaucus, NJ (21 miles from Mahwah, NJ)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 PARK PL, SECAUCUS, NJ 07094-...
Licensed Customer Service Representative
- Newark, NJ (23 miles from Mahwah, NJ)
- 10 days ago
- Newark, NJ (23 miles from Mahwah, NJ)
- 10 days ago
Previous experience in customer service or client support. Property and Casualty Insurance License required. Excellent communication skills, both written and verbal....
Remote WorkTeam Member Injury & Customer Service Rep I
- New York, NY (24 miles from Mahwah, NJ)
- 11 days ago
- New York, NY (24 miles from Mahwah, NJ)
- 11 days ago
Extensive customer service to field management, Team Members, providers, etc., providing referrals to other resources such as claim administrator....
Loss Prevention Customer Service Associate II
- Yonkers, NY (17 miles from Mahwah, NJ)
- 13 days ago
- Yonkers, NY (17 miles from Mahwah, NJ)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Saddle Brook, NJ (12 miles from Mahwah, NJ)
- 18 days ago
- Saddle Brook, NJ (12 miles from Mahwah, NJ)
- 18 days ago
Service Representative in the brokerage is the primary and front-line client contact in the brokerage and is responsible for overall client satisfaction....
Customer Service Representative
- Clifton, NJ (13 miles from Mahwah, NJ)
- 18 days ago
- Clifton, NJ (13 miles from Mahwah, NJ)
- 18 days ago
Under direction of the Call Center Management Team, the Customer Service Representative handles incoming telephone calls, emails, and facsimile transmissions to answer questions and resolve concerns...
Uniformed Loss Prevention Customer Service Associate
- Yonkers, NY (17 miles from Mahwah, NJ)
- 20 days ago
- Yonkers, NY (17 miles from Mahwah, NJ)
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Mahwah, NJ
Moving to Mahwah, NJ? Find some basic demographic data about Mahwah, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mahwah, NJ
Highest Education Level
Customer Services in Mahwah, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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