Customer Service Jobs in Madison, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual Customer Service Representative
- Newark, NJ (13 miles from Madison, NJ)
- 60+ days ago
- Newark, NJ (13 miles from Madison, NJ)
- 60+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Samsung VOC Customer Service Representative, Bi-lingual Korean/English
- Ridgefield Park, NJ (21 miles from Madison, NJ)
- 9 hours ago
- Ridgefield Park, NJ (21 miles from Madison, NJ)
- 9 hours ago
follow up skills A team player, self-driven. flexible, dedicated individual 3+ years of experience handling customer service claims What You Can Expect From 2020 Companies We welcome every voice, and...
Customer Service Representative - PT
- Newark, NJ (13 miles from Madison, NJ)
- 3 days ago
- Newark, NJ (13 miles from Madison, NJ)
- 3 days ago
service....
Loss Prevention Customer Service Associate II
- Brooklyn, NY (22 miles from Madison, NJ)
- 6 days ago
- Brooklyn, NY (22 miles from Madison, NJ)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative, PTNA, Rock Hill, SC [EG]
- Parsippany, NJ (6 miles from Madison, NJ)
- 6 days ago
- Parsippany, NJ (6 miles from Madison, NJ)
- 6 days ago
) Jun 16, 2025 Customer Service Representative, PTNA, Rock Hill, SC [EG] Functional area: Country: United States City: Company name: Date of posting: May 24, 2025 The Role As a Customer Service Representative...
Customer Service Representative - PT
- New York, NY (22 miles from Madison, NJ)
- 9 days ago
- New York, NY (22 miles from Madison, NJ)
- 9 days ago
service....
Customer Service Representative
- Somerville, NJ (17 miles from Madison, NJ)
- 10 days ago
- Somerville, NJ (17 miles from Madison, NJ)
- 10 days ago
Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...
- Newark, NJ (13 miles from Madison, NJ)
- 10 days ago
- Newark, NJ (13 miles from Madison, NJ)
- 10 days ago
CWR Customer Service Rep I Call Center & Customer Service $ 18 / Hour location_on Newark, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Customer Service...
Customer Service Associate NY New England
- Newark, NJ (13 miles from Madison, NJ)
- 11 days ago
- Newark, NJ (13 miles from Madison, NJ)
- 11 days ago
As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
Customer Service Representative
- Newark, NJ (13 miles from Madison, NJ)
- 11 days ago
- Newark, NJ (13 miles from Madison, NJ)
- 11 days ago
Customer Service Experience....
Customer Service Representative
- Parsippany, NJ (6 miles from Madison, NJ)
- 12 days ago
- Parsippany, NJ (6 miles from Madison, NJ)
- 12 days ago
The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person...
Customer Service Representative - Bilingual
- New York, NY (22 miles from Madison, NJ)
- 15 days ago
- New York, NY (22 miles from Madison, NJ)
- 15 days ago
Reports directly to the Customer Service Supervisor. Adhere to all remote work policies and procedures....
Customer Service Representative - Personal Risk Services
- Whitehouse Station, NJ (20 miles from Madison, NJ)
- 16 days ago
- Whitehouse Station, NJ (20 miles from Madison, NJ)
- 16 days ago
We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: Whitehouse Station, NJ Phoenix, AZ O'Fallon, MO If you...
Customer Service Representative
- New York, NY (22 miles from Madison, NJ)
- 17 days ago
- New York, NY (22 miles from Madison, NJ)
- 17 days ago
Customer Service Representative Vaco $24.00 / hr United States, York, York Jun 05, 2025 Client: Well-Known Insurance Company Location: Downtown Manhattan Pay: $24/hour Hours: 8:30-4:30 5 days a week...
Banking Customer Service Representative
- Livingston, NJ (5 miles from Madison, NJ)
- 17 days ago
- Livingston, NJ (5 miles from Madison, NJ)
- 17 days ago
Provide friendly and efficient customer service in person and/or over the telephone....
Demographic Data for Madison, NJ
Moving to Madison, NJ? Find some basic demographic data about Madison, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Madison, NJ
Highest Education Level
Customer Services in Madison, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- Driving
- High School Diploma
- Written Communication
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Multitasking
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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