Customer Service Jobs in Lebanon, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-9 of 9 Jobs

Customer Service Representative

  • Pennington, NJ (21 miles from Lebanon, NJ)
  • 7 hours ago
  • Pennington, NJ (21 miles from Lebanon, NJ)
  • 7 hours ago

Customer Service Representative Accounting & Finance $ 18.51 / Week location_on Pennington, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...

Customer Service Representative

  • Whitehouse Station, NJ (3 miles from Lebanon, NJ)
  • 2 days ago
  • Whitehouse Station, NJ (3 miles from Lebanon, NJ)
  • 2 days ago

With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse...

Customer Service Representative

  • Somerville, NJ (9 miles from Lebanon, NJ)
  • 11 days ago
  • Somerville, NJ (9 miles from Lebanon, NJ)
  • 11 days ago

Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...

LP Customer Service Associate II

  • Bridgewater, NJ (11 miles from Lebanon, NJ)
  • 16 days ago
  • Bridgewater, NJ (11 miles from Lebanon, NJ)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate II Bridgewater NJ LP Customer Service Associate II Bridgewater NJ

  • Bridgewater, NJ (11 miles from Lebanon, NJ)
  • 16 days ago
  • Bridgewater, NJ (11 miles from Lebanon, NJ)
  • 16 days ago

LP Customer Service Associate II Bridgewater NJ TJX Companies 3.5 ( ) Bridgewater Township, NJ Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...

Associate Customer Service Representative (2nd Shift) Job Details Nestle Operational Services Worldwide SA

  • Bridgewater, NJ (11 miles from Lebanon, NJ)
  • 30+ days ago
  • Bridgewater, NJ (11 miles from Lebanon, NJ)
  • 30+ days ago

At least 1 year of customer service experience or equivalent experience is preferred. Experience with a ticketing / CRM system is strongly preferred....

Retail Customer Service Associate

  • Edison, NJ (23 miles from Lebanon, NJ)
  • 45+ days ago
  • Edison, NJ (23 miles from Lebanon, NJ)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 883 US ROUTE 1, EDISON, NJ 08817...

Spanish Bilingual Remote Customer Service Representative

  • Summit, NJ (24 miles from Lebanon, NJ)
  • 60+ days ago
  • Summit, NJ (24 miles from Lebanon, NJ)
  • 60+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Custom Solutions Customer Service Representative

  • Whitehouse Station, NJ (3 miles from Lebanon, NJ)
  • 90+ days ago
  • Whitehouse Station, NJ (3 miles from Lebanon, NJ)
  • 90+ days ago

Description for Internal Candidates Custom Solutions Customer Service Representative Role: The primary responsibility of this position will be to handle processing of new lines, renewals and endorsements...

Demographic Data for Lebanon, NJ

Moving to Lebanon, NJ? Find some basic demographic data about Lebanon, NJ below.


Local
National
9,117
297
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Lebanon, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Lebanon, NJ offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lebanon, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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