Customer Service Jobs in Lakewood, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Freehold, NJ (11 miles from Lakewood, NJ)
- 8 days ago
- Freehold, NJ (11 miles from Lakewood, NJ)
- 8 days ago
Job Details Job Location: Freehold, NJ Position Type: Part Time Salary Range: $15.49 - $15.49 Hourly Travel Percentage: Up to 25% Job Shift: Any Job Category: Customer Service Description Retail Office...
- Cranbury, NJ (24 miles from Lakewood, NJ)
- 11 days ago
- Cranbury, NJ (24 miles from Lakewood, NJ)
- 11 days ago
CWR Customer Service Rep I Call Center & Customer Service $ 18.50 / Hour location_on Cranbury, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Customer...
Retail Loss Prevention Customer Service Associate
- Brick, NJ (5 miles from Lakewood, NJ)
- 12 days ago
- Brick, NJ (5 miles from Lakewood, NJ)
- 12 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Monroe Township, NJ (21 miles from Lakewood, NJ)
- 18 days ago
- Monroe Township, NJ (21 miles from Lakewood, NJ)
- 18 days ago
Previous experience in inside sales support and wholesale-to-retail customer service is required....
Customer Service Representative
- Jamesburg, NJ (21 miles from Lakewood, NJ)
- 20 days ago
- Jamesburg, NJ (21 miles from Lakewood, NJ)
- 20 days ago
Customer Service Representative Req #464 Jamesburg, NJ 08831, USA Job Description Posted Wednesday, May 21, 2025 at 10:00 PM Customer Service Representative - Jamesburg, NJ (Hybrid) Shift: Full-Time...
Retail Customer Service Associate
- Freehold, NJ (11 miles from Lakewood, NJ)
- 30+ days ago
- Freehold, NJ (11 miles from Lakewood, NJ)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 320 W MAIN ST, FREEHOLD, NJ 07728...
Loss Prevention Tactical Customer Service Associate II
- Holmdel, NJ (21 miles from Lakewood, NJ)
- 60+ days ago
- Holmdel, NJ (21 miles from Lakewood, NJ)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Wrightstown, NJ (21 miles from Lakewood, NJ)
- 90+ days ago
- Wrightstown, NJ (21 miles from Lakewood, NJ)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Old Bridge, NJ (22 miles from Lakewood, NJ)
- 90+ days ago
- Old Bridge, NJ (22 miles from Lakewood, NJ)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Lakewood, NJ
Moving to Lakewood, NJ? Find some basic demographic data about Lakewood, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lakewood, NJ
Highest Education Level
Customer Services in Lakewood, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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