Customer Service Jobs in Lakewood, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative
- Bayville, NJ (11 miles from Lakewood, NJ)
- 3 days ago
- Bayville, NJ (11 miles from Lakewood, NJ)
- 3 days ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative
- Jackson, NJ (8 miles from Lakewood, NJ)
- 3 days ago
- Jackson, NJ (8 miles from Lakewood, NJ)
- 3 days ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Commercial Lines Customer Service Representative
- Lakewood, NJ
- 30+ days ago
- Lakewood, NJ
- 30+ days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Toms River, NJ (6 miles from Lakewood, NJ)
- 30+ days ago
- Toms River, NJ (6 miles from Lakewood, NJ)
- 30+ days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Brick, NJ (5 miles from Lakewood, NJ)
- 30+ days ago
- Brick, NJ (5 miles from Lakewood, NJ)
- 30+ days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Retail Customer Service Associate
- Freehold, NJ (11 miles from Lakewood, NJ)
- 45+ days ago
- Freehold, NJ (11 miles from Lakewood, NJ)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 320 W MAIN ST, FREEHOLD, NJ 07728...
Customer Service Representative
- Berkeley, NJ (7 miles from Lakewood, NJ)
- 45+ days ago
- Berkeley, NJ (7 miles from Lakewood, NJ)
- 45+ days ago
Job Snapshot Employee Type: Permanent Location: New Jersey, Bayville Date Posted: Monday, June 30, 2025 Job Description Commercial & Personal Lines Insurance Customer Service Representative We are excited...
Loss Prevention Tactical Customer Service Associate II
- Holmdel, NJ (21 miles from Lakewood, NJ)
- 90+ days ago
- Holmdel, NJ (21 miles from Lakewood, NJ)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Wrightstown, NJ (21 miles from Lakewood, NJ)
- 90+ days ago
- Wrightstown, NJ (21 miles from Lakewood, NJ)
- 90+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Demographic Data for Lakewood, NJ
Moving to Lakewood, NJ? Find some basic demographic data about Lakewood, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lakewood, NJ
Highest Education Level
Customer Services in Lakewood, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Case Management
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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