Customer Service Jobs in Jersey City, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Newark, NJ (4 miles from Jersey City, NJ)
- 45+ days ago
- Newark, NJ (4 miles from Jersey City, NJ)
- 45+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Retail Loss Prevention Customer Service Associate I
- Valley Stream, NY (19 miles from Jersey City, NJ)
- 1 day ago
- Valley Stream, NY (19 miles from Jersey City, NJ)
- 1 day ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representatives (New York) - In Person Hiring Event
- New York, NY (4 miles from Jersey City, NJ)
- 2 days ago
- New York, NY (4 miles from Jersey City, NJ)
- 2 days ago
service; one year must be in a call center setting A college degree is preferred Health insurance experience is a plus Additional Information Requisition ID: 2500D Hiring Range: $24.67 per hour...
Uniformed Loss Prevention Customer Service Associate
- New Rochelle, NY (20 miles from Jersey City, NJ)
- 2 days ago
- New Rochelle, NY (20 miles from Jersey City, NJ)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
USA - Customer Service Representative
- Hoboken, NJ (2 miles from Jersey City, NJ)
- 2 days ago
- Hoboken, NJ (2 miles from Jersey City, NJ)
- 2 days ago
Provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements....
Customer Service Representative (Onsite in Elizabeth, NJ) Future Opportunities
- Elizabeth, NJ (6 miles from Jersey City, NJ)
- 4 days ago
- Elizabeth, NJ (6 miles from Jersey City, NJ)
- 4 days ago
Essential Duties and Responsibilities: - Ensure timely determination of daily assignments of elevated cases. - Report outcomes on an ongoing basis. - Educate clients via phone and email to support...
Part-Time Insurance Customer Service Rep.
- Montclair, NJ (9 miles from Jersey City, NJ)
- 4 days ago
- Montclair, NJ (9 miles from Jersey City, NJ)
- 4 days ago
No insurance experience required but must be willing to learn and get P&C licensed A Property & Casualty insurance license is a plus a job alert for this search Customer Service Rep Montclair, CA, US...
Loan and Leasing Customer Service Representative
- New York, NY (4 miles from Jersey City, NJ)
- 5 days ago
- New York, NY (4 miles from Jersey City, NJ)
- 5 days ago
Experience Preferred - Experience in loan and/or leasing customer service or related experience....
Loss Prevention Customer Service Associate II
- Glendale, NY (10 miles from Jersey City, NJ)
- 8 days ago
- Glendale, NY (10 miles from Jersey City, NJ)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Selling - Customer Service Representative
- Bronx, NY (10 miles from Jersey City, NJ)
- 10 days ago
- Bronx, NY (10 miles from Jersey City, NJ)
- 10 days ago
We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem....
Commercial Lines Insurance CSR
- New York, NY (4 miles from Jersey City, NJ)
- 11 days ago
- New York, NY (4 miles from Jersey City, NJ)
- 11 days ago
Requirements New York Property & Casualty license required Prior Commercial Lines insurance experience required....
Retail Customer Service Representative/Cashier
- Brooklyn, NY (5 miles from Jersey City, NJ)
- 12 days ago
- Brooklyn, NY (5 miles from Jersey City, NJ)
- 12 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Customer Service Representative
- New York, NY (4 miles from Jersey City, NJ)
- 13 days ago
- New York, NY (4 miles from Jersey City, NJ)
- 13 days ago
Your Impact: Provide excellent customer service via phone to clients....
Retail Loss Prevention Customer Service Associate II
- Hartsdale, NY (24 miles from Jersey City, NJ)
- 16 days ago
- Hartsdale, NY (24 miles from Jersey City, NJ)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Commercial Lines Customer Service Representative
- Jersey City, NJ
- 18 days ago
- Jersey City, NJ
- 18 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Demographic Data for Jersey City, NJ
Moving to Jersey City, NJ? Find some basic demographic data about Jersey City, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Jersey City, NJ
Highest Education Level
Customer Services in Jersey City, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Driving
- Written Communication
- Typing
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- Multitasking
- Spanish
- English
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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