Customer Service Jobs in Holmdel, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 22 Jobs

Customer Service Representative

Woodbridge, NJ (13 miles from Holmdel, NJ)
2 days ago

Woodbridge, NJ (13 miles from Holmdel, NJ)
2 days ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Customer Service Representative

Lakewood, NJ (21 miles from Holmdel, NJ)
2 days ago

Lakewood, NJ (21 miles from Holmdel, NJ)
2 days ago

Customer Service Representative

Newark, NJ (24 miles from Holmdel, NJ)
2 days ago

Newark, NJ (24 miles from Holmdel, NJ)
2 days ago

Customer Service Representative

Jersey City, NJ (24 miles from Holmdel, NJ)
2 days ago

Jersey City, NJ (24 miles from Holmdel, NJ)
2 days ago

Customer Service Representative

Bayonne, NJ (20 miles from Holmdel, NJ)
3 days ago

Bayonne, NJ (20 miles from Holmdel, NJ)
3 days ago

Customer Service Representative

Jackson, NJ (21 miles from Holmdel, NJ)
3 days ago

Jackson, NJ (21 miles from Holmdel, NJ)
3 days ago

Remote Customer Service Representative

Elizabeth, NJ (20 miles from Holmdel, NJ)
8 days ago

Elizabeth, NJ (20 miles from Holmdel, NJ)
8 days ago

Open Enrollment Customer Service in New Jersey! Fully remote in New Jersey, any city!...

Remote Work

Customer Service Representative

Newark, NJ (24 miles from Holmdel, NJ)
8 days ago

Newark, NJ (24 miles from Holmdel, NJ)
8 days ago

Open Enrollment Customer Service in New Jersey! Fully remote in New Jersey, any city!...

Remote Work

Loss Prevention Customer Service Associate II Loss Prevention Customer Service Associate II

Jersey City, NJ (24 miles from Holmdel, NJ)
16 days ago

Jersey City, NJ (24 miles from Holmdel, NJ)
16 days ago

Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Jersey City, NJ Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...

Loss Prevention Customer Service Associate

Staten Island, NY (17 miles from Holmdel, NJ)
16 days ago

Staten Island, NY (17 miles from Holmdel, NJ)
16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

Jersey City, NJ (24 miles from Holmdel, NJ)
18 days ago

Jersey City, NJ (24 miles from Holmdel, NJ)
18 days ago

Customer Service Representative (Onsite in Elizabeth, NJ) Future Opportunities

Elizabeth, NJ (20 miles from Holmdel, NJ)
26 days ago

Elizabeth, NJ (20 miles from Holmdel, NJ)
26 days ago

Essential Duties and Responsibilities: - Ensure timely determination of daily assignments of elevated cases. - Report outcomes on an ongoing basis. - Educate clients via phone and email to support...

Retail Customer Service Representative/Cashier

Brooklyn, NY (24 miles from Holmdel, NJ)
30+ days ago

Brooklyn, NY (24 miles from Holmdel, NJ)
30+ days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....

Commercial Lines Customer Service Representative

Lakewood, NJ (21 miles from Holmdel, NJ)
30+ days ago

Lakewood, NJ (21 miles from Holmdel, NJ)
30+ days ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Commercial Lines Customer Service Representative

Jersey City, NJ (24 miles from Holmdel, NJ)
30+ days ago

Jersey City, NJ (24 miles from Holmdel, NJ)
30+ days ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

View all 22 jobs

Demographic Data for Holmdel, NJ

Moving to Holmdel, NJ? Find some basic demographic data about Holmdel, NJ below.

Median Age

Average Household Income

Home Value vs Household Income in Holmdel, NJ

Local

National

Total Population

17,266

Number of Businesses

586

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Holmdel, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Holmdel, NJ offer the following education background

Bachelor's Degree

35.3%

High School or GED

20.3%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

1.0%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Holmdel, NJ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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