Customer Service Jobs in Haddon Township, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Service Representative - Remote
- Philadelphia Insurance Companies
- Mount Laurel, NJ (10 miles from Haddon Township, NJ)
- 26 days ago
- Mount Laurel, NJ (10 miles from Haddon Township, NJ)
- 26 days ago
We are looking for Licensed Customer Service Representatives (CSR) to join our team....
Remote HybridCustomer Service Representative - INSURANCE
- HomeServices Of America
- Cherry Hill, NJ (4 miles from Haddon Township, NJ)
- 60+ days ago
- Cherry Hill, NJ (4 miles from Haddon Township, NJ)
- 60+ days ago
Knowledge and Skills: Property and Casualty License Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes....
In PersonInsurance Customer Service Representative
- HomeServices Of America
- Cherry Hill, NJ (4 miles from Haddon Township, NJ)
- 60+ days ago
- Cherry Hill, NJ (4 miles from Haddon Township, NJ)
- 60+ days ago
Knowledge and Skills: Property and Casualty License Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes....
In PersonPersonal Lines Insurance Customer Service Representative
- Holman
- Maple Shade, NJ (6 miles from Haddon Township, NJ)
- 90+ days ago
- Maple Shade, NJ (6 miles from Haddon Township, NJ)
- 90+ days ago
Property & Casualty Insurance License Relevant Work Experience: Property and Casualty insurance experience is preferred, but not required Planning/Organizing/Managerial Knowledge: Candidates must have...
In PersonDemographic Data for Haddon Township, NJ
Moving to Haddon Township, NJ? Find some basic demographic data about Haddon Township, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Haddon Township, NJ
Highest Education Level
Customer Services in Haddon Township, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Cash Handling
- Point-of-Sale System
- Order Entry
- Stocking
- Safety Training
- Telecom
- Wellness
- Punctual
- Ecommerce
- Food Service Management
- Food Handling
- Branch Management
- Sanitation
- Friendliness
- Courteous
- Compensation and Benefits
- Check Cashing
- Personal Lines
- Property and Casualty Insurance
- Property Damage
- One Call Resolution
- Claims
- Call Center Experience
- Claims Processing
- Inbound
- Financial Services
- Resolution
- Inside Sales
- Loss Prevention
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Billing
- Microsoft Windows
- Retail
- Military Background
- Listening
- High School Diploma
- Customer Relations
- Interpersonal Skills
- English
- Policy Development
- Collaboration
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Teamwork
- Customer Service
- Time Management
- Communication Skills
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