Customer Service Jobs in Freehold, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs

Customer Service Representative- Independent Agent Channel

  • Woodbridge, NJ (22 miles from Freehold, NJ)
  • 13 days ago
  • Woodbridge, NJ (22 miles from Freehold, NJ)
  • 13 days ago

Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance in Woodbridge, New Jersey...

Customer Service Representative

  • Piscataway, NJ (23 miles from Freehold, NJ)
  • 14 days ago
  • Piscataway, NJ (23 miles from Freehold, NJ)
  • 14 days ago

Provide support to customer service in order to resolve any order issue that arises....

Customer Service Representative

  • Cranbury, NJ (14 miles from Freehold, NJ)
  • 16 days ago
  • Cranbury, NJ (14 miles from Freehold, NJ)
  • 16 days ago

CUSTOMER SERVICE REPRESENTATIVE Customer Service Representative Reference Number: 5710254 Published Date: 04/09/2025 Job Type: Temporary Industry: Administration and Support Hours: Full Time Our client...

CWR-Customer Service Rep I

  • Edison, NJ (20 miles from Freehold, NJ)
  • 19 days ago
  • Edison, NJ (20 miles from Freehold, NJ)
  • 19 days ago

is hiring Customer Service Representatives in Edison, New Jersey....

CWR-Customer Service Rep I

  • Cranbury, NJ (14 miles from Freehold, NJ)
  • 26 days ago
  • Cranbury, NJ (14 miles from Freehold, NJ)
  • 26 days ago

Our client, a leader in the logistics industry, is seeking a Customer Service Representative I to join their team....

Loss Prevention Tactical Customer Service Associate II

  • Holmdel, NJ (11 miles from Freehold, NJ)
  • 27 days ago
  • Holmdel, NJ (11 miles from Freehold, NJ)
  • 27 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative I

  • Piscataway, NJ (23 miles from Freehold, NJ)
  • 27 days ago
  • Piscataway, NJ (23 miles from Freehold, NJ)
  • 27 days ago

A High School Diploma or a GED is required A minimum of 2 years of Customer Service Experience....

Customer Service Rep

  • Lake Como, NJ (12 miles from Freehold, NJ)
  • 30+ days ago
  • Lake Como, NJ (12 miles from Freehold, NJ)
  • 30+ days ago

Qualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....

LP Customer Service Associate 2 Princeton, NJ

  • Princeton, NJ (21 miles from Freehold, NJ)
  • 45+ days ago
  • Princeton, NJ (21 miles from Freehold, NJ)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Wrightstown, NJ (19 miles from Freehold, NJ)
  • 45+ days ago
  • Wrightstown, NJ (19 miles from Freehold, NJ)
  • 45+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Rep / Call Center - Tinton Falls, NJ

  • Tinton Falls, NJ (14 miles from Freehold, NJ)
  • 90+ days ago
  • Tinton Falls, NJ (14 miles from Freehold, NJ)
  • 90+ days ago

Qualifications Customer service and communication are priority one! Ability to multi-task and work under pressure in a fast paced environment....

Retail Customer Service Associate

  • Freehold, NJ
  • 30+ days ago
  • Freehold, NJ
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 320 W MAIN ST, FREEHOLD, NJ 07728...

Customer Service Representative

  • Princeton, NJ (21 miles from Freehold, NJ)
  • 45+ days ago
  • Princeton, NJ (21 miles from Freehold, NJ)
  • 45+ days ago

Customer Service Representative Location: Princeton, NJ 08540....

Customer Service Representative

  • Old Bridge, NJ (11 miles from Freehold, NJ)
  • 60+ days ago
  • Old Bridge, NJ (11 miles from Freehold, NJ)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Rep

  • South Plainfield, NJ (24 miles from Freehold, NJ)
  • 90+ days ago
  • South Plainfield, NJ (24 miles from Freehold, NJ)
  • 90+ days ago

What It Takes: Previous experience in a customer service, call center environment is preferred Excellent verbal and written communication skills....

Demographic Data for Freehold, NJ

Moving to Freehold, NJ? Find some basic demographic data about Freehold, NJ below.


Local
National
56,444
1,772
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Certificate in Public Health and Health Services
Join the fast-paced field of healthcare and make a difference in the lives of patients the world over. A Certificate in Public Health and Health Services can enhance your expertise, increase your...
Smart Service Welt – Data and Platform-Based Business Models
With this free online course, you’ll learn about the potential of smart services for business model innovation. You’ll also learn about key technological enablers for the implementation of smart...
Hootsuite Enterprise Platform Certification Course
In this course, you’ll develop the skills to use almost all Hootsuite products and features to their full potential–giving your social media efforts a serious efficiency boost and a major leg up...

Salary for Customer Service Jobs in Freehold, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Freehold, NJ offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Freehold, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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