Customer Service Jobs in Freehold, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Trenton, NJ (23 miles from Freehold, NJ)
- 21 hours ago
- Trenton, NJ (23 miles from Freehold, NJ)
- 21 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
- Princeton, NJ (21 miles from Freehold, NJ)
- 22 hours ago
- Princeton, NJ (21 miles from Freehold, NJ)
- 22 hours ago
+ Fresh Foods Customer Service (Positions in Produce, Bakery, Meat/Seafood, Deli, Cheese, and more!)...
Customer Service Representative
- Trenton, NJ (23 miles from Freehold, NJ)
- 1 day ago
- Trenton, NJ (23 miles from Freehold, NJ)
- 1 day ago
service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...
Customer Service Representative, Life Contact Center
- Trenton, NJ (23 miles from Freehold, NJ)
- 1 day ago
- Trenton, NJ (23 miles from Freehold, NJ)
- 1 day ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative
- Trenton, NJ (23 miles from Freehold, NJ)
- 2 days ago
- Trenton, NJ (23 miles from Freehold, NJ)
- 2 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Senior Customer Service Representative
- Dayton, NJ (14 miles from Freehold, NJ)
- 3 days ago
- Dayton, NJ (14 miles from Freehold, NJ)
- 3 days ago
General Information Job ID ATR52412 Posting Job Title Senior Customer Service Representative Locations NJ Dayton Victory Employment Type Full Time Date Posted 12-Jun-2025 Relocation Support No Description...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Perth Amboy, NJ (20 miles from Freehold, NJ)
- 6 days ago
- Perth Amboy, NJ (20 miles from Freehold, NJ)
- 6 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Job Details Job Location: Freehold, NJ Position Type: Part Time Salary Range: $15.49 - $15.49 Hourly Travel Percentage: Up to 25% Job Shift: Any Job Category: Customer Service Description Retail Office...
- Cranbury, NJ (14 miles from Freehold, NJ)
- 11 days ago
- Cranbury, NJ (14 miles from Freehold, NJ)
- 11 days ago
CWR Customer Service Rep I Call Center & Customer Service $ 18.50 / Hour location_on Cranbury, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Customer...
Retail Loss Prevention Customer Service Associate
- Brick, NJ (16 miles from Freehold, NJ)
- 12 days ago
- Brick, NJ (16 miles from Freehold, NJ)
- 12 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Bilingual Auto Customer Service Representative
- Piscataway, NJ (23 miles from Freehold, NJ)
- 13 days ago
- Piscataway, NJ (23 miles from Freehold, NJ)
- 13 days ago
Deliver excellent customer service while balancing company policies and customer needs....
Retail Loss Prevention Customer Service Associate I
- Woodbridge, NJ (22 miles from Freehold, NJ)
- 18 days ago
- Woodbridge, NJ (22 miles from Freehold, NJ)
- 18 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Monroe Township, NJ (9 miles from Freehold, NJ)
- 18 days ago
- Monroe Township, NJ (9 miles from Freehold, NJ)
- 18 days ago
Previous experience in inside sales support and wholesale-to-retail customer service is required....
Customer Service Representative
- Jamesburg, NJ (9 miles from Freehold, NJ)
- 20 days ago
- Jamesburg, NJ (9 miles from Freehold, NJ)
- 20 days ago
Customer Service Representative Req #464 Jamesburg, NJ 08831, USA Job Description Posted Wednesday, May 21, 2025 at 10:00 PM Customer Service Representative - Jamesburg, NJ (Hybrid) Shift: Full-Time...
Customer Service Representative
- Edison, NJ (20 miles from Freehold, NJ)
- 30+ days ago
- Edison, NJ (20 miles from Freehold, NJ)
- 30+ days ago
Customer Service Representative Call Center & Customer Service $ 18.50 / Hour location_on Edison, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Demographic Data for Freehold, NJ
Moving to Freehold, NJ? Find some basic demographic data about Freehold, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Freehold, NJ
Highest Education Level
Customer Services in Freehold, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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