Customer Service Jobs in Freehold, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Lakewood, NJ (11 miles from Freehold, NJ)
- 3 days ago
- Lakewood, NJ (11 miles from Freehold, NJ)
- 3 days ago
Lakewood, New Jersey Salary range: $24.50/hr - $31.32/hr The Customer Service Representative (CSR) provides sales and service support to the branch by acquiring new clients, offering suitable Bank products...
(NJNG Union) LTT Customer Service Representative
- Belmar, NJ (14 miles from Freehold, NJ)
- 17 days ago
- Belmar, NJ (14 miles from Freehold, NJ)
- 17 days ago
Service Representative to provide excellent customer service in a fast-paced call center environment.Major Responsibilities:Answer in-bound calls and actively listen to customers concerns.Strive for...
Commercial Lines Customer Service Representative
- Lakewood, NJ (11 miles from Freehold, NJ)
- 19 days ago
- Lakewood, NJ (11 miles from Freehold, NJ)
- 19 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Toms River, NJ (18 miles from Freehold, NJ)
- 19 days ago
- Toms River, NJ (18 miles from Freehold, NJ)
- 19 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Hamilton, NJ (23 miles from Freehold, NJ)
- 19 days ago
- Hamilton, NJ (23 miles from Freehold, NJ)
- 19 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Woodbridge, NJ (22 miles from Freehold, NJ)
- 19 days ago
- Woodbridge, NJ (22 miles from Freehold, NJ)
- 19 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Brick, NJ (16 miles from Freehold, NJ)
- 19 days ago
- Brick, NJ (16 miles from Freehold, NJ)
- 19 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 320 W MAIN ST, FREEHOLD, NJ 07728...
Customer Service Representative
- Berkeley, NJ (18 miles from Freehold, NJ)
- 29 days ago
- Berkeley, NJ (18 miles from Freehold, NJ)
- 29 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Woodbridge, NJ (22 miles from Freehold, NJ)
- 30+ days ago
- Woodbridge, NJ (22 miles from Freehold, NJ)
- 30+ days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Lakewood, NJ (11 miles from Freehold, NJ)
- 30+ days ago
- Lakewood, NJ (11 miles from Freehold, NJ)
- 30+ days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Trenton, NJ (23 miles from Freehold, NJ)
- 30+ days ago
- Trenton, NJ (23 miles from Freehold, NJ)
- 30+ days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Jackson, NJ (9 miles from Freehold, NJ)
- 30+ days ago
- Jackson, NJ (9 miles from Freehold, NJ)
- 30+ days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Bayville, NJ (22 miles from Freehold, NJ)
- 30+ days ago
- Bayville, NJ (22 miles from Freehold, NJ)
- 30+ days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Retail Loss Prevention Customer Service Associate
- Brick, NJ (16 miles from Freehold, NJ)
- 60+ days ago
- Brick, NJ (16 miles from Freehold, NJ)
- 60+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Demographic Data for Freehold, NJ
Moving to Freehold, NJ? Find some basic demographic data about Freehold, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Freehold, NJ
Highest Education Level
Customer Services in Freehold, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Driving
- Written Communication
- Typing
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- Multitasking
- Spanish
- English
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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