Customer Service Jobs in Franklinville, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Williamstown, NJ (3 miles from Franklinville, NJ)
- 8 hours ago
- Williamstown, NJ (3 miles from Franklinville, NJ)
- 8 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2080 NO....
Licensed Customer Service Representative - PNC Investments
- Philadelphia, PA (24 miles from Franklinville, NJ)
- 1 day ago
- Philadelphia, PA (24 miles from Franklinville, NJ)
- 1 day ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
Customer Service Representative Specialist - PNC Investments
- Philadelphia, PA (24 miles from Franklinville, NJ)
- 2 days ago
- Philadelphia, PA (24 miles from Franklinville, NJ)
- 2 days ago
Job Description Performs specialized customer service activities and initiatives....
Customer Service Representative
- Swedesboro, NJ (19 miles from Franklinville, NJ)
- 2 days ago
- Swedesboro, NJ (19 miles from Franklinville, NJ)
- 2 days ago
Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....
Customer Service Representative
- Runnemede, NJ (16 miles from Franklinville, NJ)
- 5 days ago
- Runnemede, NJ (16 miles from Franklinville, NJ)
- 5 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Philadelphia, PA (24 miles from Franklinville, NJ)
- 7 days ago
- Philadelphia, PA (24 miles from Franklinville, NJ)
- 7 days ago
Insurance experience preferable commercial insurance 2. Must obtain Property & Casualty Agent's license 2. Must participate in the Company's continuing education opportunities 3....
Customer Service Representative- Import-Export
- Pennsville, NJ (24 miles from Franklinville, NJ)
- 9 days ago
- Pennsville, NJ (24 miles from Franklinville, NJ)
- 9 days ago
Back-up for Customer Service Manager during his/her absence. Adheres to all applicable SHE, DOT, IMO, IATA, DEA and cGMP regulations. Your profile EDUCATION AND EXPERIENCE: An A.S....
- Pennsauken, NJ (22 miles from Franklinville, NJ)
- 22 days ago
- Pennsauken, NJ (22 miles from Franklinville, NJ)
- 22 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Bilingual Customer Service Representative
- Philadelphia, PA (24 miles from Franklinville, NJ)
- 28 days ago
- Philadelphia, PA (24 miles from Franklinville, NJ)
- 28 days ago
Innova Solutions is immediately hiring for a Bilingual Customer Service Representative Position type: Full-time/ContractDuration: 6+ MonthsLocation: Philadelphia, PA - onsite-hybrid As a Bilingual Customer...
- Swedesboro, NJ (19 miles from Franklinville, NJ)
- 30+ days ago
- Swedesboro, NJ (19 miles from Franklinville, NJ)
- 30+ days ago
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Customer Service Representative (Medicare)
- Philadelphia, PA (24 miles from Franklinville, NJ)
- 60+ days ago
- Philadelphia, PA (24 miles from Franklinville, NJ)
- 60+ days ago
The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need....
Remote Work- Philadelphia, PA (24 miles from Franklinville, NJ)
- 60+ days ago
- Philadelphia, PA (24 miles from Franklinville, NJ)
- 60+ days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
- Collingdale, PA (24 miles from Franklinville, NJ)
- 90+ days ago
- Collingdale, PA (24 miles from Franklinville, NJ)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Full Service Catering Customer Service Associate
- Swedesboro, NJ (19 miles from Franklinville, NJ)
- 90+ days ago
- Swedesboro, NJ (19 miles from Franklinville, NJ)
- 90+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Part Time Customer Service Associate
- Philadelphia, PA (24 miles from Franklinville, NJ)
- 90+ days ago
- Philadelphia, PA (24 miles from Franklinville, NJ)
- 90+ days ago
Essential Requirements: Wages: $17.50 per hour High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple...
Demographic Data for Franklinville, NJ
Moving to Franklinville, NJ? Find some basic demographic data about Franklinville, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Franklinville, NJ
Highest Education Level
Customer Services in Franklinville, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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