Customer Service Jobs in Edison, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Onsite in Elizabeth, NJ)
- Elizabeth, NJ (15 miles from Edison, NJ)
- 1 day ago
- Elizabeth, NJ (15 miles from Edison, NJ)
- 1 day ago
Description & Requirements Time in position is waived for this role Maximus is currently hiring for full-time onsite customer service representative who will assist in processing consumer applications...
Retail Customer Service Associate
- Secaucus, NJ (24 miles from Edison, NJ)
- 5 days ago
- Secaucus, NJ (24 miles from Edison, NJ)
- 5 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 PARK PL, SECAUCUS, NJ 07094-...
Senior Customer Service Associate (Claims, Remote)
- Newark, NJ (19 miles from Edison, NJ)
- 9 days ago
- Newark, NJ (19 miles from Edison, NJ)
- 9 days ago
Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...
Remote WorkCustomer Service Representative- Newark Airport
- Newark, NJ (19 miles from Edison, NJ)
- 9 days ago
- Newark, NJ (19 miles from Edison, NJ)
- 9 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Representative
- Jersey City, NJ (22 miles from Edison, NJ)
- 11 days ago
- Jersey City, NJ (22 miles from Edison, NJ)
- 11 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Newark, NJ (19 miles from Edison, NJ)
- 11 days ago
- Newark, NJ (19 miles from Edison, NJ)
- 11 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Woodbridge, NJ (6 miles from Edison, NJ)
- 11 days ago
- Woodbridge, NJ (6 miles from Edison, NJ)
- 11 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Elizabeth, NJ (15 miles from Edison, NJ)
- 11 days ago
- Elizabeth, NJ (15 miles from Edison, NJ)
- 11 days ago
Customer Service Representative (Onsite in Elizabeth, NJ)Description & Requirements** Time in position is waived for this role**Maximus is currently hiring for full-time onsite customer service representative...
Customer Service Representative
- Bayonne, NJ (18 miles from Edison, NJ)
- 12 days ago
- Bayonne, NJ (18 miles from Edison, NJ)
- 12 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Loss Prevention Customer Service Associate II-1
- Secaucus, NJ (24 miles from Edison, NJ)
- 12 days ago
- Secaucus, NJ (24 miles from Edison, NJ)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Rep - Lake Como, NJ
- Tinton Falls, NJ (20 miles from Edison, NJ)
- 13 days ago
- Tinton Falls, NJ (20 miles from Edison, NJ)
- 13 days ago
Qualifications: Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....
LP Customer Service Associate II Watchung NJ
- Watchung, NJ (8 miles from Edison, NJ)
- 14 days ago
- Watchung, NJ (8 miles from Edison, NJ)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Bloomfield, NJ (22 miles from Edison, NJ)
- 14 days ago
- Bloomfield, NJ (22 miles from Edison, NJ)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative II
- Jersey City, NJ (22 miles from Edison, NJ)
- 15 days ago
- Jersey City, NJ (22 miles from Edison, NJ)
- 15 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representative
- Whitehouse Station, NJ (20 miles from Edison, NJ)
- 16 days ago
- Whitehouse Station, NJ (20 miles from Edison, NJ)
- 16 days ago
The PRS CLUE Coordinator is responsible for reviewing CLUE reports and providing loss information for underwriting to evaluate the risk of new and existing business. By researching, evaluating,...
Demographic Data for Edison, NJ
Moving to Edison, NJ? Find some basic demographic data about Edison, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Edison, NJ
Highest Education Level
Customer Services in Edison, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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