Customer Service Jobs in Deptford, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 34 Jobs

CWR-Customer Service Rep I

  • Swedesboro, NJ (11 miles from Deptford, NJ)
  • 3 days ago
  • Swedesboro, NJ (11 miles from Deptford, NJ)
  • 3 days ago

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....

Customer Service Representative

  • Bala Cynwyd, PA (14 miles from Deptford, NJ)
  • 3 days ago
  • Bala Cynwyd, PA (14 miles from Deptford, NJ)
  • 3 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Service Representative

  • Fort Washington, PA (22 miles from Deptford, NJ)
  • 5 days ago
  • Fort Washington, PA (22 miles from Deptford, NJ)
  • 5 days ago

As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism....

Customer Service Representative - Return Agent - Philadelphia International Airport

  • Philadelphia, PA (9 miles from Deptford, NJ)
  • 5 days ago
  • Philadelphia, PA (9 miles from Deptford, NJ)
  • 5 days ago

Experience Requirements: Must have a minimum of 2 years of retail customer service experience OR Must have Associates Degree with a minimum of 6 months of retail customer service experience Must have...

Customer Service Representative (Medicare)

  • Middle City West, PA (9 miles from Deptford, NJ)
  • 8 days ago
  • Middle City West, PA (9 miles from Deptford, NJ)
  • 8 days ago

The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need....

Umbrella Insurance Customer Service Representative

  • Fort Washington, PA (22 miles from Deptford, NJ)
  • 9 days ago
  • Fort Washington, PA (22 miles from Deptford, NJ)
  • 9 days ago

Dental insurance Flexible spending account Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Customer service Property & Casualty License Communication skills...

Insurance Specialist Customer Service Representative

  • Fort Washington, PA (22 miles from Deptford, NJ)
  • 10 days ago
  • Fort Washington, PA (22 miles from Deptford, NJ)
  • 10 days ago

Immediate need for a talented Insurance Specialist Customer Service Representative....

Insurance Specialist - Customer Service Representative

  • Fort Washington, PA (22 miles from Deptford, NJ)
  • 10 days ago
  • Fort Washington, PA (22 miles from Deptford, NJ)
  • 10 days ago

Required Experience: Property and Casualty License in the State of PA Preferred College degree preferred or equivalent years of industry experience and high school diploma. 3-5 years of experience in...

Insurance Customer Service Representative

  • Wayne, PA (21 miles from Deptford, NJ)
  • 10 days ago
  • Wayne, PA (21 miles from Deptford, NJ)
  • 10 days ago

service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...

Customer Service Representative

  • Fort Washington, PA (22 miles from Deptford, NJ)
  • 10 days ago
  • Fort Washington, PA (22 miles from Deptford, NJ)
  • 10 days ago

Demonstrated relationship-building skills evaluating individual insurance needs and offering appropriate products/solutions relating to personal lines of umbrella coverage....

Customer Service Representative

  • Wilmington, DE (20 miles from Deptford, NJ)
  • 11 days ago
  • Wilmington, DE (20 miles from Deptford, NJ)
  • 11 days ago

Customer Service Representative Pyramid Consulting, Inc Wilmington, DE Immediate need for a talented Customer Service Representative....

Personal Lines CSR, Hybrid

  • West Berlin, NJ (11 miles from Deptford, NJ)
  • 17 days ago
  • West Berlin, NJ (11 miles from Deptford, NJ)
  • 17 days ago

Licensing: Active Property & Casualty license ideal, but not required Collaborative: A team player who thrives in a collaborative environment and supports the success of others....

Personal Lines CSR, Hybrid

  • Camden, NJ (7 miles from Deptford, NJ)
  • 17 days ago
  • Camden, NJ (7 miles from Deptford, NJ)
  • 17 days ago

Licensing: Active Property & Casualty license ideal, but not required Collaborative: A team player who thrives in a collaborative environment and supports the success of others....

Personal Lines CSR, Hybrid

  • Burlington, NJ (24 miles from Deptford, NJ)
  • 17 days ago
  • Burlington, NJ (24 miles from Deptford, NJ)
  • 17 days ago

Licensing: Active Property & Casualty license ideal, but not required Collaborative: A team player who thrives in a collaborative environment and supports the success of others....

Personal Lines CSR, Hybrid

  • Mount Holly, NJ (23 miles from Deptford, NJ)
  • 17 days ago
  • Mount Holly, NJ (23 miles from Deptford, NJ)
  • 17 days ago

Licensing: Active Property & Casualty license ideal, but not required Collaborative: A team player who thrives in a collaborative environment and supports the success of others....

Demographic Data for Deptford, NJ

Moving to Deptford, NJ? Find some basic demographic data about Deptford, NJ below.


Local
National
9,288,994
232,891

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Deptford, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Deptford, NJ offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Deptford, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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