Customer Service Jobs in Denville, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Jersey City, NJ (24 miles from Denville, NJ)
- 1 day ago
- Jersey City, NJ (24 miles from Denville, NJ)
- 1 day ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Newark, NJ (19 miles from Denville, NJ)
- 1 day ago
- Newark, NJ (19 miles from Denville, NJ)
- 1 day ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Woodbridge, NJ (24 miles from Denville, NJ)
- 1 day ago
- Woodbridge, NJ (24 miles from Denville, NJ)
- 1 day ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Paterson, NJ (16 miles from Denville, NJ)
- 1 day ago
- Paterson, NJ (16 miles from Denville, NJ)
- 1 day ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Elizabeth, NJ (21 miles from Denville, NJ)
- 1 day ago
- Elizabeth, NJ (21 miles from Denville, NJ)
- 1 day ago
Customer Service Representative (Onsite in Elizabeth, NJ)Description & Requirements** Time in position is waived for this role**Maximus is currently hiring for full-time onsite customer service representative...
Customer Service Representative
- Franklin Lakes, NJ (17 miles from Denville, NJ)
- 2 days ago
- Franklin Lakes, NJ (17 miles from Denville, NJ)
- 2 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Bayonne, NJ (24 miles from Denville, NJ)
- 2 days ago
- Bayonne, NJ (24 miles from Denville, NJ)
- 2 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Loss Prevention Customer Service Associate II-1
- Secaucus, NJ (23 miles from Denville, NJ)
- 2 days ago
- Secaucus, NJ (23 miles from Denville, NJ)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Personal Lines Insurance Customer Service Representative (Personal Lines Insurance CSR)
- Glen Rock, NJ (19 miles from Denville, NJ)
- 3 days ago
- Glen Rock, NJ (19 miles from Denville, NJ)
- 3 days ago
Responsibilities As a key member of our team, you will be responsible for all aspects of Personal Lines customer service associated with existing agency accounts....
LP Customer Service Associate II Watchung NJ
- Watchung, NJ (16 miles from Denville, NJ)
- 4 days ago
- Watchung, NJ (16 miles from Denville, NJ)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Bloomfield, NJ (16 miles from Denville, NJ)
- 4 days ago
- Bloomfield, NJ (16 miles from Denville, NJ)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative II
- Jersey City, NJ (24 miles from Denville, NJ)
- 5 days ago
- Jersey City, NJ (24 miles from Denville, NJ)
- 5 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Loss Prevention Customer Service Associate II
- Totowa, NJ (16 miles from Denville, NJ)
- 6 days ago
- Totowa, NJ (16 miles from Denville, NJ)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Onsite in Elizabeth, NJ)
- Elizabeth, NJ (21 miles from Denville, NJ)
- 6 days ago
- Elizabeth, NJ (21 miles from Denville, NJ)
- 6 days ago
Essential Duties and Responsibilities: - Ensure timely determination of daily assignments of elevated cases. - Report outcomes on an ongoing basis. - Educate clients via phone and email to support...
Customer Service Representative
- Whitehouse Station, NJ (23 miles from Denville, NJ)
- 6 days ago
- Whitehouse Station, NJ (23 miles from Denville, NJ)
- 6 days ago
The PRS CLUE Coordinator is responsible for reviewing CLUE reports and providing loss information for underwriting to evaluate the risk of new and existing business. By researching, evaluating,...
Demographic Data for Denville, NJ
Moving to Denville, NJ? Find some basic demographic data about Denville, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Denville, NJ
Highest Education Level
Customer Services in Denville, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »