Customer Service Jobs in Denville, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 34 Jobs

Customer Service Representative

  • Jersey City, NJ (24 miles from Denville, NJ)
  • 1 day ago
  • Jersey City, NJ (24 miles from Denville, NJ)
  • 1 day ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Newark, NJ (19 miles from Denville, NJ)
  • 1 day ago
  • Newark, NJ (19 miles from Denville, NJ)
  • 1 day ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Woodbridge, NJ (24 miles from Denville, NJ)
  • 1 day ago
  • Woodbridge, NJ (24 miles from Denville, NJ)
  • 1 day ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Paterson, NJ (16 miles from Denville, NJ)
  • 1 day ago
  • Paterson, NJ (16 miles from Denville, NJ)
  • 1 day ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Elizabeth, NJ (21 miles from Denville, NJ)
  • 1 day ago
  • Elizabeth, NJ (21 miles from Denville, NJ)
  • 1 day ago

Customer Service Representative (Onsite in Elizabeth, NJ)Description & Requirements** Time in position is waived for this role**Maximus is currently hiring for full-time onsite customer service representative...

Customer Service Representative

  • Franklin Lakes, NJ (17 miles from Denville, NJ)
  • 2 days ago
  • Franklin Lakes, NJ (17 miles from Denville, NJ)
  • 2 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Bayonne, NJ (24 miles from Denville, NJ)
  • 2 days ago
  • Bayonne, NJ (24 miles from Denville, NJ)
  • 2 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Loss Prevention Customer Service Associate II-1

  • Secaucus, NJ (23 miles from Denville, NJ)
  • 2 days ago
  • Secaucus, NJ (23 miles from Denville, NJ)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Personal Lines Insurance Customer Service Representative (Personal Lines Insurance CSR)

  • Glen Rock, NJ (19 miles from Denville, NJ)
  • 3 days ago
  • Glen Rock, NJ (19 miles from Denville, NJ)
  • 3 days ago

Responsibilities As a key member of our team, you will be responsible for all aspects of Personal Lines customer service associated with existing agency accounts....

LP Customer Service Associate II Watchung NJ

  • Watchung, NJ (16 miles from Denville, NJ)
  • 4 days ago
  • Watchung, NJ (16 miles from Denville, NJ)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Bloomfield, NJ (16 miles from Denville, NJ)
  • 4 days ago
  • Bloomfield, NJ (16 miles from Denville, NJ)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative II

  • Jersey City, NJ (24 miles from Denville, NJ)
  • 5 days ago
  • Jersey City, NJ (24 miles from Denville, NJ)
  • 5 days ago

SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....

Loss Prevention Customer Service Associate II

  • Totowa, NJ (16 miles from Denville, NJ)
  • 6 days ago
  • Totowa, NJ (16 miles from Denville, NJ)
  • 6 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative (Onsite in Elizabeth, NJ)

  • Elizabeth, NJ (21 miles from Denville, NJ)
  • 6 days ago
  • Elizabeth, NJ (21 miles from Denville, NJ)
  • 6 days ago

Essential Duties and Responsibilities: - Ensure timely determination of daily assignments of elevated cases. - Report outcomes on an ongoing basis. - Educate clients via phone and email to support...

Customer Service Representative

  • Whitehouse Station, NJ (23 miles from Denville, NJ)
  • 6 days ago
  • Whitehouse Station, NJ (23 miles from Denville, NJ)
  • 6 days ago

The PRS CLUE Coordinator is responsible for reviewing CLUE reports and providing loss information for underwriting to evaluate the risk of new and existing business. By researching, evaluating,...

Demographic Data for Denville, NJ

Moving to Denville, NJ? Find some basic demographic data about Denville, NJ below.


Local
National
17,966
660
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Denville, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Denville, NJ offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Denville, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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