Customer Service Jobs in Cranbury, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 22 Jobs

Associate Customer Service Representative

  • Trenton, NJ (13 miles from Cranbury, NJ)
  • 3 days ago
  • Trenton, NJ (13 miles from Cranbury, NJ)
  • 3 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Rep

  • Tinton Falls, NJ (24 miles from Cranbury, NJ)
  • 3 days ago
  • Tinton Falls, NJ (24 miles from Cranbury, NJ)
  • 3 days ago

Qualifications What You Need: Prior experience in a customer service or call center environment Proficiency with Microsoft Office and computer-based systems Ability to handle multi-line phones with...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Trenton, NJ (13 miles from Cranbury, NJ)
  • 9 days ago
  • Trenton, NJ (13 miles from Cranbury, NJ)
  • 9 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Associate

  • Princeton, NJ (7 miles from Cranbury, NJ)
  • 9 days ago
  • Princeton, NJ (7 miles from Cranbury, NJ)
  • 9 days ago

+ Fresh Foods Customer Service (Positions in Produce, Bakery, Meat/Seafood, Deli, Cheese, and more!)...

Customer Service Representative

  • Trenton, NJ (13 miles from Cranbury, NJ)
  • 9 days ago
  • Trenton, NJ (13 miles from Cranbury, NJ)
  • 9 days ago

service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...

Customer Service Representative

  • Somerville, NJ (19 miles from Cranbury, NJ)
  • 10 days ago
  • Somerville, NJ (19 miles from Cranbury, NJ)
  • 10 days ago

Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...

Customer Service Representative

  • Trenton, NJ (13 miles from Cranbury, NJ)
  • 11 days ago
  • Trenton, NJ (13 miles from Cranbury, NJ)
  • 11 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Representative - Personal Risk Services

  • Whitehouse Station, NJ (23 miles from Cranbury, NJ)
  • 16 days ago
  • Whitehouse Station, NJ (23 miles from Cranbury, NJ)
  • 16 days ago

We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: Whitehouse Station, NJ Phoenix, AZ O'Fallon, MO If you...

CWR Customer Service Rep I

  • Cranbury, NJ
  • 20 days ago
  • Cranbury, NJ
  • 20 days ago

CWR Customer Service Rep I Call Center & Customer Service $ 18.50 / Hour location_on Cranbury, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Customer...

Personal Lines Customer Service Representative (CSR)/Account Manager

  • Burlington, NJ (23 miles from Cranbury, NJ)
  • 21 days ago
  • Burlington, NJ (23 miles from Cranbury, NJ)
  • 21 days ago

Job Description: Responsible for the prompt, efficient, and effective processing and management of producers' and customers' requests for quotes, renewals, endorsements, claims (as a back-up...

Customer Service Representative

  • Monroe Township, NJ (6 miles from Cranbury, NJ)
  • 26 days ago
  • Monroe Township, NJ (6 miles from Cranbury, NJ)
  • 26 days ago

Previous experience in inside sales support and wholesale-to-retail customer service is required....

Customer Service Representative

  • Jamesburg, NJ (6 miles from Cranbury, NJ)
  • 29 days ago
  • Jamesburg, NJ (6 miles from Cranbury, NJ)
  • 29 days ago

Customer Service Representative Req #464 Jamesburg, NJ 08831, USA Job Description Posted Wednesday, May 21, 2025 at 10:00 PM Customer Service Representative - Jamesburg, NJ (Hybrid) Shift: Full-Time...

Custom Solutions Customer Service Representative

  • Whitehouse Station, NJ (23 miles from Cranbury, NJ)
  • 30+ days ago
  • Whitehouse Station, NJ (23 miles from Cranbury, NJ)
  • 30+ days ago

Description for Internal Candidates Custom Solutions Customer Service Representative Role: The primary responsibility of this position will be to handle processing of new lines, renewals and endorsements...

Customer Service Representative

  • Edison, NJ (15 miles from Cranbury, NJ)
  • 30+ days ago
  • Edison, NJ (15 miles from Cranbury, NJ)
  • 30+ days ago

Customer Service Representative Call Center & Customer Service $ 18.50 / Hour location_on Edison, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...

Retail Customer Service Associate

  • Langhorne, PA (21 miles from Cranbury, NJ)
  • 30+ days ago
  • Langhorne, PA (21 miles from Cranbury, NJ)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1717 E Lincoln Hwy, Langhorne, PA...

Demographic Data for Cranbury, NJ

Moving to Cranbury, NJ? Find some basic demographic data about Cranbury, NJ below.


Local
National
12,897
502
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Cranbury, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Cranbury, NJ offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cranbury, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »