Customer Service Jobs in Clifton, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 55 Jobs

Customer Service Representative - FT

  • Newark, NJ (9 miles from Clifton, NJ)
  • 45+ days ago
  • Newark, NJ (9 miles from Clifton, NJ)
  • 45+ days ago

service....

Customer Service Representative

  • Jersey City, NJ (10 miles from Clifton, NJ)
  • 2 hours ago
  • Jersey City, NJ (10 miles from Clifton, NJ)
  • 2 hours ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Newark, NJ (9 miles from Clifton, NJ)
  • 2 hours ago
  • Newark, NJ (9 miles from Clifton, NJ)
  • 2 hours ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Woodbridge, NJ (23 miles from Clifton, NJ)
  • 2 hours ago
  • Woodbridge, NJ (23 miles from Clifton, NJ)
  • 2 hours ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Paterson, NJ (2 miles from Clifton, NJ)
  • 2 hours ago
  • Paterson, NJ (2 miles from Clifton, NJ)
  • 2 hours ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Insurance Rep Customer Service Personal Lines

  • Astoria, NY (14 miles from Clifton, NJ)
  • 3 hours ago
  • Astoria, NY (14 miles from Clifton, NJ)
  • 3 hours ago

As a Personal Lines CSR, you will be a key point of contact for our clients, assisting with day-to-day service needs on home, auto, renters, and other personal insurance policies....

Customer Service Representative

  • Elizabeth, NJ (14 miles from Clifton, NJ)
  • 7 hours ago
  • Elizabeth, NJ (14 miles from Clifton, NJ)
  • 7 hours ago

Customer Service Representative (Onsite in Elizabeth, NJ)Description & Requirements** Time in position is waived for this role**Maximus is currently hiring for full-time onsite customer service representative...

Rental Car Customer Service Rep - Full Time Car Rental Discounts PTO 401k Benefits

  • East Elmhurst, NY (16 miles from Clifton, NJ)
  • 8 hours ago
  • East Elmhurst, NY (16 miles from Clifton, NJ)
  • 8 hours ago

service....

Customer Service Representative (RSS)

  • New York, NY (11 miles from Clifton, NJ)
  • 10 hours ago
  • New York, NY (11 miles from Clifton, NJ)
  • 10 hours ago

One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....

lp customer service associate II

  • Yonkers, NY (14 miles from Clifton, NJ)
  • 1 day ago
  • Yonkers, NY (14 miles from Clifton, NJ)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Franklin Lakes, NJ (9 miles from Clifton, NJ)
  • 1 day ago
  • Franklin Lakes, NJ (9 miles from Clifton, NJ)
  • 1 day ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Bayonne, NJ (14 miles from Clifton, NJ)
  • 1 day ago
  • Bayonne, NJ (14 miles from Clifton, NJ)
  • 1 day ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Loss Prevention Customer Service Associate II-1

  • Secaucus, NJ (8 miles from Clifton, NJ)
  • 1 day ago
  • Secaucus, NJ (8 miles from Clifton, NJ)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Personal Lines Insurance Customer Service Representative (Personal Lines Insurance CSR)

  • Glen Rock, NJ (5 miles from Clifton, NJ)
  • 2 days ago
  • Glen Rock, NJ (5 miles from Clifton, NJ)
  • 2 days ago

Responsibilities As a key member of our team, you will be responsible for all aspects of Personal Lines customer service associated with existing agency accounts....

Retail Loss Prevention Customer Service Associate II

  • New York, NY (11 miles from Clifton, NJ)
  • 2 days ago
  • New York, NY (11 miles from Clifton, NJ)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Clifton, NJ

Moving to Clifton, NJ? Find some basic demographic data about Clifton, NJ below.


Local
National
89,456
2,473
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Salary for Customer Service Jobs in Clifton, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Clifton, NJ offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Clifton, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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