Customer Service Jobs in Cherry Hill, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 21 Jobs

Customer Service Representative 10am-6:30pm EST

  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 2 days ago
  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 2 days ago

**The base compensation for this position is at an hourly $20 per hour + Annual Gainshare Bonus** Customer Service is the critical link to strong communications between the sales field and Matco Tools...

Customer Service Representative

  • Willow Grove, PA (16 miles from Cherry Hill, NJ)
  • 3 days ago
  • Willow Grove, PA (16 miles from Cherry Hill, NJ)
  • 3 days ago

Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills....

Commercial Insurance Customer Service Representative

  • Cherry Hill, NJ
  • 3 days ago
  • Cherry Hill, NJ
  • 3 days ago

We are recruiting a dynamic and customer-focused individual to join our client as a Customer Service Representative (CSR) for Commercial Insurance....

Retail Customer Service Representative/Cashier

  • St Davids, PA (21 miles from Cherry Hill, NJ)
  • 7 days ago
  • St Davids, PA (21 miles from Cherry Hill, NJ)
  • 7 days ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative (Medicare)

  • Philadelphia, PA (7 miles from Cherry Hill, NJ)
  • 7 days ago
  • Philadelphia, PA (7 miles from Cherry Hill, NJ)
  • 7 days ago

The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need....

Customer Service Representative

  • Philadelphia, PA (7 miles from Cherry Hill, NJ)
  • 10 days ago
  • Philadelphia, PA (7 miles from Cherry Hill, NJ)
  • 10 days ago

JOB DUTIES: Responds to basic customer inquires regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...

Customer Service Representative - Insurance

  • Cherry Hill, NJ
  • 12 days ago
  • Cherry Hill, NJ
  • 12 days ago

Knowledge and Skills: Property and Casualty License Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes....

Loss Prevention Customer Service Associate II

  • Levittown, PA (19 miles from Cherry Hill, NJ)
  • 16 days ago
  • Levittown, PA (19 miles from Cherry Hill, NJ)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • North Wales, PA (22 miles from Cherry Hill, NJ)
  • 17 days ago
  • North Wales, PA (22 miles from Cherry Hill, NJ)
  • 17 days ago

Customer Service Representative Customer Service North Wales, Pennsylvania Direct Hire Jul 23, 2025 Our client is a global leader in the manufacturing and supply of premium Quartz and Solid Surface...

Customer Service Representative

  • Levittown, PA (19 miles from Cherry Hill, NJ)
  • 30+ days ago
  • Levittown, PA (19 miles from Cherry Hill, NJ)
  • 30+ days ago

Service Description & Requirements Job Description We are in search of a Customer Service Representativeto join our growing team....

Retail Customer Service Associate

  • Deptford, NJ (10 miles from Cherry Hill, NJ)
  • 30+ days ago
  • Deptford, NJ (10 miles from Cherry Hill, NJ)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2000 CLEMENTS BRG RD STE 116, DEPTFORD...

Customer Service Representative

  • Fort Washington, PA (17 miles from Cherry Hill, NJ)
  • 30+ days ago
  • Fort Washington, PA (17 miles from Cherry Hill, NJ)
  • 30+ days ago

Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....

Customer Service Representative

  • Runnemede, NJ (5 miles from Cherry Hill, NJ)
  • 30+ days ago
  • Runnemede, NJ (5 miles from Cherry Hill, NJ)
  • 30+ days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Representative

  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 30+ days ago
  • Trenton, NJ (24 miles from Cherry Hill, NJ)
  • 30+ days ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Customer Service Representative

  • Philadelphia, PA (7 miles from Cherry Hill, NJ)
  • 30+ days ago
  • Philadelphia, PA (7 miles from Cherry Hill, NJ)
  • 30+ days ago

Must obtain Property & Casualty Agent's license 2. Must participate in the Company's continuing education opportunities 3. Proficiency in Microsoft software required 4....

Demographic Data for Cherry Hill, NJ

Moving to Cherry Hill, NJ? Find some basic demographic data about Cherry Hill, NJ below.


Local
National
74,578
2,710
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Cherry Hill, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Cherry Hill, NJ offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cherry Hill, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »