Customer Service Jobs in Chatham, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 52 Jobs

Customer Service Representative

Bridgewater, NJ (14 miles from Chatham, NJ)
22 hours ago

Bridgewater, NJ (14 miles from Chatham, NJ)
22 hours ago

As a Customer Service Representative, youll be responsible for resolving a variety of incidents on several communication channels, such as emails and phone calls....

Associate Customer Service Representative

Bridgewater, NJ (14 miles from Chatham, NJ)
22 hours ago

Bridgewater, NJ (14 miles from Chatham, NJ)
22 hours ago

**POSITION SUMMARY:** We are looking for a detailed, focused, and positive Associate Customer Service Representative team member to support our loyal and passionate consumers....

Associate Customer Service Representative (2nd Shift)

Bridgewater, NJ (14 miles from Chatham, NJ)
22 hours ago

Bridgewater, NJ (14 miles from Chatham, NJ)
22 hours ago

**POSITION SUMMARY:** We are looking for a detailed, focused, and positive Associate Customer Service Representative team member to support our loyal and passionate consumers....

Associate Customer Service Representative (2nd Shift) Job Details Nestle Operational Services Worldwide SA

Bridgewater, NJ (14 miles from Chatham, NJ)
1 day ago

Bridgewater, NJ (14 miles from Chatham, NJ)
1 day ago

At least 1 year of customer service experience or equivalent experience is preferred. Experience with a ticketing / CRM system is strongly preferred....

Customer Service Representative - Cardmember Services

New York, NY (21 miles from Chatham, NJ)
1 day ago

New York, NY (21 miles from Chatham, NJ)
1 day ago

We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....

Commercial Lines Insurance CSR

New York, NY (21 miles from Chatham, NJ)
1 day ago

New York, NY (21 miles from Chatham, NJ)
1 day ago

Requirements New York Property & Casualty license required Prior Commercial Lines insurance experience required....

Retail Customer Service Representative/Cashier

Brooklyn, NY (21 miles from Chatham, NJ)
2 days ago

Brooklyn, NY (21 miles from Chatham, NJ)
2 days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....

Customer Service Representative

New York, NY (21 miles from Chatham, NJ)
3 days ago

New York, NY (21 miles from Chatham, NJ)
3 days ago

Your Impact: Provide excellent customer service via phone to clients....

Insurance Broker Assistant /Customer Service Rep

New York, NY (21 miles from Chatham, NJ)
6 days ago

New York, NY (21 miles from Chatham, NJ)
6 days ago

Broker assistant/Customer Service Rep to join our team!...

Commercial Lines Customer Service Representative

Jersey City, NJ (17 miles from Chatham, NJ)
8 days ago

Jersey City, NJ (17 miles from Chatham, NJ)
8 days ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Commercial Lines Customer Service Representative

Paterson, NJ (17 miles from Chatham, NJ)
8 days ago

Paterson, NJ (17 miles from Chatham, NJ)
8 days ago

Commercial Lines Customer Service Representative

Franklin Lakes, NJ (22 miles from Chatham, NJ)
8 days ago

Franklin Lakes, NJ (22 miles from Chatham, NJ)
8 days ago

Commercial Lines Customer Service Representative

Clifton, NJ (17 miles from Chatham, NJ)
8 days ago

Clifton, NJ (17 miles from Chatham, NJ)
8 days ago

Commercial Lines Customer Service Representative

Newark, NJ (12 miles from Chatham, NJ)
8 days ago

Newark, NJ (12 miles from Chatham, NJ)
8 days ago

Commercial Lines Customer Service Representative

Woodbridge, NJ (12 miles from Chatham, NJ)
8 days ago

Woodbridge, NJ (12 miles from Chatham, NJ)
8 days ago

View all 52 jobs

Demographic Data for Chatham, NJ

Moving to Chatham, NJ? Find some basic demographic data about Chatham, NJ below.

Median Age

Average Household Income

Home Value vs Household Income in Chatham, NJ

Local

National

Total Population

19,778

Number of Businesses

507

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Chatham, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Chatham, NJ offer the following education background

Bachelor's Degree

35.3%

High School or GED

20.4%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Chatham, NJ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

insurance agent's hands over a small house

How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »