Customer Service Jobs in Brick, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Freehold, NJ (16 miles from Brick, NJ)
- 8 days ago
- Freehold, NJ (16 miles from Brick, NJ)
- 8 days ago
Job Details Job Location: Freehold, NJ Position Type: Part Time Salary Range: $15.49 - $15.49 Hourly Travel Percentage: Up to 25% Job Shift: Any Job Category: Customer Service Description Retail Office...
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Retail Customer Service Associate
- Freehold, NJ (16 miles from Brick, NJ)
- 30+ days ago
- Freehold, NJ (16 miles from Brick, NJ)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 320 W MAIN ST, FREEHOLD, NJ 07728...
Loss Prevention Tactical Customer Service Associate II
- Holmdel, NJ (23 miles from Brick, NJ)
- 60+ days ago
- Holmdel, NJ (23 miles from Brick, NJ)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Red Bank, NJ (21 miles from Brick, NJ)
- 90+ days ago
- Red Bank, NJ (21 miles from Brick, NJ)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Brick, NJ
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Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Brick, NJ
Highest Education Level
Customer Services in Brick, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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