Customer Service Jobs in Berkeley Heights, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual Customer Service Representative
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 60+ days ago
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 60+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative - PT
- New York, NY (22 miles from Berkeley Heights, NJ)
- 17 hours ago
- New York, NY (22 miles from Berkeley Heights, NJ)
- 17 hours ago
service....
LP Customer Service Associate II Bridgewater NJ
- Bridgewater, NJ (11 miles from Berkeley Heights, NJ)
- 18 hours ago
- Bridgewater, NJ (11 miles from Berkeley Heights, NJ)
- 18 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Princeton, NJ (24 miles from Berkeley Heights, NJ)
- 18 hours ago
- Princeton, NJ (24 miles from Berkeley Heights, NJ)
- 18 hours ago
+ Fresh Foods Customer Service (Positions in Produce, Bakery, Meat/Seafood, Deli, Cheese, and more!)...
Customer Service Representative
- Somerville, NJ (14 miles from Berkeley Heights, NJ)
- 1 day ago
- Somerville, NJ (14 miles from Berkeley Heights, NJ)
- 1 day ago
Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 1 day ago
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 1 day ago
CWR Customer Service Rep I Call Center & Customer Service $ 18 / Hour location_on Newark, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Customer Service...
- New York, NY (22 miles from Berkeley Heights, NJ)
- 1 day ago
- New York, NY (22 miles from Berkeley Heights, NJ)
- 1 day ago
Preferred Skills: Strong customer service and communication skills. Ability to multitask in a fast-paced environment....
Customer Service Associate NY New England
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 2 days ago
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 2 days ago
As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
Customer Service Representative
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 2 days ago
- Newark, NJ (13 miles from Berkeley Heights, NJ)
- 2 days ago
Customer Service Experience....
Senior Customer Service Representative
- Dayton, NJ (21 miles from Berkeley Heights, NJ)
- 3 days ago
- Dayton, NJ (21 miles from Berkeley Heights, NJ)
- 3 days ago
General Information Job ID ATR52412 Posting Job Title Senior Customer Service Representative Locations NJ Dayton Victory Employment Type Full Time Date Posted 12-Jun-2025 Relocation Support No Description...
IMMEDIATE HIRE Customer Service Representative
- New York, NY (22 miles from Berkeley Heights, NJ)
- 3 days ago
- New York, NY (22 miles from Berkeley Heights, NJ)
- 3 days ago
About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...
Customer Service Representative
- Parsippany, NJ (12 miles from Berkeley Heights, NJ)
- 3 days ago
- Parsippany, NJ (12 miles from Berkeley Heights, NJ)
- 3 days ago
The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Perth Amboy, NJ (13 miles from Berkeley Heights, NJ)
- 5 days ago
- Perth Amboy, NJ (13 miles from Berkeley Heights, NJ)
- 5 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative - Bilingual
- New York, NY (22 miles from Berkeley Heights, NJ)
- 6 days ago
- New York, NY (22 miles from Berkeley Heights, NJ)
- 6 days ago
Reports directly to the Customer Service Supervisor. Adhere to all remote work policies and procedures....
Customer Service Representative - Personal Risk Services
- Whitehouse Station, NJ (18 miles from Berkeley Heights, NJ)
- 7 days ago
- Whitehouse Station, NJ (18 miles from Berkeley Heights, NJ)
- 7 days ago
We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: Whitehouse Station, NJ Phoenix, AZ O'Fallon, MO If you...
Demographic Data for Berkeley Heights, NJ
Moving to Berkeley Heights, NJ? Find some basic demographic data about Berkeley Heights, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Berkeley Heights, NJ
Highest Education Level
Customer Services in Berkeley Heights, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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