Customer Service Jobs in Basking Ridge, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Commercial Lines Customer Service Representative
- Newark, NJ (20 miles from Basking Ridge, NJ)
- 22 hours ago
- Newark, NJ (20 miles from Basking Ridge, NJ)
- 22 hours ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Woodbridge, NJ (16 miles from Basking Ridge, NJ)
- 22 hours ago
- Woodbridge, NJ (16 miles from Basking Ridge, NJ)
- 22 hours ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Customer Service Representative (Onsite in Elizabeth, NJ)
- Elizabeth, NJ (20 miles from Basking Ridge, NJ)
- 4 days ago
- Elizabeth, NJ (20 miles from Basking Ridge, NJ)
- 4 days ago
Description & Requirements Time in position is waived for this role Maximus is currently hiring for full-time onsite customer service representative who will assist in processing consumer applications...
Retail Customer Service Associate
- Edison, NJ (13 miles from Basking Ridge, NJ)
- 8 days ago
- Edison, NJ (13 miles from Basking Ridge, NJ)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 883 US ROUTE 1, EDISON, NJ 08817...
Senior Customer Service Associate (Claims, Remote)
- Newark, NJ (20 miles from Basking Ridge, NJ)
- 11 days ago
- Newark, NJ (20 miles from Basking Ridge, NJ)
- 11 days ago
Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...
Remote WorkCustomer Service Representative- Newark Airport
- Newark, NJ (20 miles from Basking Ridge, NJ)
- 11 days ago
- Newark, NJ (20 miles from Basking Ridge, NJ)
- 11 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Representative
- Newark, NJ (20 miles from Basking Ridge, NJ)
- 13 days ago
- Newark, NJ (20 miles from Basking Ridge, NJ)
- 13 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Woodbridge, NJ (16 miles from Basking Ridge, NJ)
- 13 days ago
- Woodbridge, NJ (16 miles from Basking Ridge, NJ)
- 13 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Elizabeth, NJ (20 miles from Basking Ridge, NJ)
- 14 days ago
- Elizabeth, NJ (20 miles from Basking Ridge, NJ)
- 14 days ago
Customer Service Representative (Onsite in Elizabeth, NJ)Description & Requirements** Time in position is waived for this role**Maximus is currently hiring for full-time onsite customer service representative...
Customer Service Representative
- Bayonne, NJ (23 miles from Basking Ridge, NJ)
- 14 days ago
- Bayonne, NJ (23 miles from Basking Ridge, NJ)
- 14 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
LP Customer Service Associate II Watchung NJ
- Watchung, NJ (6 miles from Basking Ridge, NJ)
- 17 days ago
- Watchung, NJ (6 miles from Basking Ridge, NJ)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Bloomfield, NJ (21 miles from Basking Ridge, NJ)
- 17 days ago
- Bloomfield, NJ (21 miles from Basking Ridge, NJ)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Whitehouse Station, NJ (11 miles from Basking Ridge, NJ)
- 19 days ago
- Whitehouse Station, NJ (11 miles from Basking Ridge, NJ)
- 19 days ago
The PRS CLUE Coordinator is responsible for reviewing CLUE reports and providing loss information for underwriting to evaluate the risk of new and existing business. By researching, evaluating,...
Customer Service Representative, PTNA, Rock Hill, SC [EG]
- Parsippany, NJ (14 miles from Basking Ridge, NJ)
- 27 days ago
- Parsippany, NJ (14 miles from Basking Ridge, NJ)
- 27 days ago
) Jun 16, 2025 Customer Service Representative, PTNA, Rock Hill, SC [EG] Functional area: Country: United States City: Company name: Date of posting: May 24, 2025 The Role As a Customer Service Representative...
Customer Service Representative
- Somerville, NJ (8 miles from Basking Ridge, NJ)
- 30+ days ago
- Somerville, NJ (8 miles from Basking Ridge, NJ)
- 30+ days ago
Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...
Demographic Data for Basking Ridge, NJ
Moving to Basking Ridge, NJ? Find some basic demographic data about Basking Ridge, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Basking Ridge, NJ
Highest Education Level
Customer Services in Basking Ridge, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »