Customer Service Jobs in Andover, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Whitehouse Station, NJ (24 miles from Andover, NJ)
- 18 days ago
- Whitehouse Station, NJ (24 miles from Andover, NJ)
- 18 days ago
The PRS CLUE Coordinator is responsible for reviewing CLUE reports and providing loss information for underwriting to evaluate the risk of new and existing business. By researching, evaluating,...
Customer Service Representative, PTNA, Rock Hill, SC [EG]
- Parsippany, NJ (19 miles from Andover, NJ)
- 26 days ago
- Parsippany, NJ (19 miles from Andover, NJ)
- 26 days ago
) Jun 16, 2025 Customer Service Representative, PTNA, Rock Hill, SC [EG] Functional area: Country: United States City: Company name: Date of posting: May 24, 2025 The Role As a Customer Service Representative...
Customer Service Representative
- Parsippany, NJ (19 miles from Andover, NJ)
- 30+ days ago
- Parsippany, NJ (19 miles from Andover, NJ)
- 30+ days ago
The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person...
Customer Service Representative - Personal Risk Services
- Whitehouse Station, NJ (24 miles from Andover, NJ)
- 30+ days ago
- Whitehouse Station, NJ (24 miles from Andover, NJ)
- 30+ days ago
We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: Whitehouse Station, NJ Phoenix, AZ O'Fallon, MO If you...
Customer Service Representative - Insurance Services
- Florham Park, NJ (22 miles from Andover, NJ)
- 30+ days ago
- Florham Park, NJ (22 miles from Andover, NJ)
- 30+ days ago
TO SUCCEED IN THIS ROLE: Requirements At least two years of customer service related experience Must have the appropriate Property & Casualty producers license within 30 days of employment....
Custom Solutions Customer Service Representative
- Whitehouse Station, NJ (24 miles from Andover, NJ)
- 45+ days ago
- Whitehouse Station, NJ (24 miles from Andover, NJ)
- 45+ days ago
Description for Internal Candidates Custom Solutions Customer Service Representative Role: The primary responsibility of this position will be to handle processing of new lines, renewals and endorsements...
- East Stroudsburg, PA (20 miles from Andover, NJ)
- 90+ days ago
- East Stroudsburg, PA (20 miles from Andover, NJ)
- 90+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Demographic Data for Andover, NJ
Moving to Andover, NJ? Find some basic demographic data about Andover, NJ below.
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Salary for Customer Service Jobs in Andover, NJ
Highest Education Level
Customer Services in Andover, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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