Customer Service Jobs in Nevada

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 49 Jobs

Customer Service Representative

  • Henderson, NV
  • 30+ days ago
  • Henderson, NV
  • 30+ days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Store Loss Prevention Customer Service Associate II - 643

  • Las Vegas, NV
  • 1 day ago
  • Las Vegas, NV
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Licensed Insurance Customer Service Representative

  • Henderson, NV
  • 1 day ago
  • Henderson, NV
  • 1 day ago

State Farm Office looking for a licensed (P&C) customer service agent to join their team in Henderson, NV....

Customer Service Representative

  • Henderson, NV
  • 1 day ago
  • Henderson, NV
  • 1 day ago

Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...

Customer Service Representative

  • Henderson, NV
  • 2 days ago
  • Henderson, NV
  • 2 days ago

Service Center Las Vegas - Anthem JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to...

Customer Service Representative (CSR)

  • Sparks, NV
  • 2 days ago
  • Sparks, NV
  • 2 days ago

Proficiency in Windows-based programs, a strong sales orientation, and a passion for customer service. Preferred: 1+ years in a contact center or customer service role....

Part Time Customer Service Associate

  • Reno, NV
  • 4 days ago
  • Reno, NV
  • 4 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative

  • Reno, NV
  • 4 days ago
  • Reno, NV
  • 4 days ago

JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....

Customer Service Rep Bilingual/Spanish PLUS - Las Vegas, NV

  • Las Vegas, NV
  • 5 days ago
  • Las Vegas, NV
  • 5 days ago

Qualifications What You Need: Prior experience in a customer service or call center environment Proficiency with Microsoft Office and computer-based systems Ability to handle multi-line phones with...

Customer Service Representative

  • Las Vegas, NV
  • 5 days ago
  • Las Vegas, NV
  • 5 days ago

Customer Service Representative We are currently on the lookout for an experienced Customer Service Representative to join our elite team in Las Vegas, NV....

1504 - Customer Service Representative

  • Las Vegas, NV
  • 5 days ago
  • Las Vegas, NV
  • 5 days ago

Job Purpose: Our Customer Service Representatives are responsible for managing new and existing orders from our clients....

Customer Service Associate, Tropicana

  • Laughlin, NV
  • 6 days ago
  • Laughlin, NV
  • 6 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

ULINE- Customer Service Representative

  • Mound House, NV
  • 9 days ago
  • Mound House, NV
  • 9 days ago

Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Virginia City, NV
  • 9 days ago
  • Virginia City, NV
  • 9 days ago

Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of Uline!...

ULINE- Call Center Representative

  • Fernley, NV
  • 9 days ago
  • Fernley, NV
  • 9 days ago

Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of Uline!...

Demographic Data for Nevada

Moving to Nevada? Find some basic demographic data about Nevada below.


Local
National
3,104,486
72,850

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Nevada

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Nevada offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Nevada
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »