Customer Service Jobs in Reno, NV
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (CSR)
- Sparks, NV (3 miles from Reno, NV)
- 8 days ago
- Sparks, NV (3 miles from Reno, NV)
- 8 days ago
Proficiency in Windows-based programs, a strong sales orientation, and a passion for customer service. Preferred: 1+ years in a contact center or customer service role....
Assist customers by effectively resolving all customer service issues....
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative
- Virginia City, NV (17 miles from Reno, NV)
- 15 days ago
- Virginia City, NV (17 miles from Reno, NV)
- 15 days ago
Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of Uline!...
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ULINE- Call Center Representative
- Sun Valley, NV (5 miles from Reno, NV)
- 15 days ago
- Sun Valley, NV (5 miles from Reno, NV)
- 15 days ago
Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of Uline!...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4835 KIETZKE LN, RENO, NV 89509-...
service....
service....
Responsibilities As supervised by the Customer Service Manager, the Customer Service Representative performs tasks proficiently within the primary assigned department as well as a degree of competence...
About Blackhawk Network TEST REQ - TEST REQ Today, through BHNs single global platform, businesses of all kinds can tap into the worlds largest network of branded payment solutions. BHN helps...
Store Loss Prevention Customer Service Associate II - 255
- Reno, NV
- 90+ days ago
- Reno, NV
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Reno, NV
Moving to Reno, NV? Find some basic demographic data about Reno, NV below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Reno, NV
Highest Education Level
Customer Services in Reno, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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