Customer Service Jobs in Carson City, NV
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Carson City, NV
- 12 hours ago
- Carson City, NV
- 12 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
ULINE- Customer Service Representative
- Mound House, NV (6 miles from Carson City, NV)
- 10 days ago
- Mound House, NV (6 miles from Carson City, NV)
- 10 days ago
Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Virginia City, NV (22 miles from Carson City, NV)
- 10 days ago
- Virginia City, NV (22 miles from Carson City, NV)
- 10 days ago
Reno Branch 8800 Military Road, Reno, NV 89506 Customer Service is the heartbeat of Uline!...
Demographic Data for Carson City, NV
Moving to Carson City, NV? Find some basic demographic data about Carson City, NV below.
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Salary for Customer Service Jobs in Carson City, NV
Highest Education Level
Customer Services in Carson City, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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