Customer Service Jobs in Richfield, NE
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Omaha, NE (17 miles from Richfield, NE)
- 4 days ago
- Omaha, NE (17 miles from Richfield, NE)
- 4 days ago
Responsibilities Job Summary / Purpose This job is responsible for performing clinic customer service functions related to billing questions in accordance with applicable guidelines....
Healthcare Customer Service Representative - Starts 7/07
- Omaha, NE (17 miles from Richfield, NE)
- 4 days ago
- Omaha, NE (17 miles from Richfield, NE)
- 4 days ago
Join a large non-profit Healthcare system based in MN! Job Description This position is responsible to apply knowledge of the company's business, products, members and operations to accurately and...
Remote WorkSr Customer Service Representative
- Omaha, NE (17 miles from Richfield, NE)
- 6 days ago
- Omaha, NE (17 miles from Richfield, NE)
- 6 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Representative - FT
- Omaha, NE (17 miles from Richfield, NE)
- 9 days ago
- Omaha, NE (17 miles from Richfield, NE)
- 9 days ago
service....
Remote Senior Customer Service Representative
- Omaha, NE (17 miles from Richfield, NE)
- 10 days ago
- Omaha, NE (17 miles from Richfield, NE)
- 10 days ago
The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...
Remote WorkWork from Home: Customer Service Representative (Healthcare)
- Omaha, NE (17 miles from Richfield, NE)
- 10 days ago
- Omaha, NE (17 miles from Richfield, NE)
- 10 days ago
Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team....
Remote WorkAlterations Customer Service Associates
- Omaha, NE (17 miles from Richfield, NE)
- 12 days ago
- Omaha, NE (17 miles from Richfield, NE)
- 12 days ago
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer...
Customer Service Representative
- Greenwood, NE (15 miles from Richfield, NE)
- 30+ days ago
- Greenwood, NE (15 miles from Richfield, NE)
- 30+ days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
(Onsite) Customer Service Representative -Omaha, NE
- Omaha, NE (17 miles from Richfield, NE)
- 30+ days ago
- Omaha, NE (17 miles from Richfield, NE)
- 30+ days ago
PenFed is hiring a Customer Service Representative to work onsite at our Omaha, Nebraska location....
Remote Customer Service Representative
- Offutt AFB, NE (13 miles from Richfield, NE)
- 30+ days ago
- Offutt AFB, NE (13 miles from Richfield, NE)
- 30+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkEdgewater Insurance Customer Service Rep (CSR)
- Omaha, NE (17 miles from Richfield, NE)
- 30+ days ago
- Omaha, NE (17 miles from Richfield, NE)
- 30+ days ago
Edgewater Insurance Customer Service Rep (CSR) Job Description GENERAL SUMMARY: Responsible for insurance service and account management for our commercial insurance clients....
Retail Customer Service Associate
- Papillion, NE (5 miles from Richfield, NE)
- 30+ days ago
- Papillion, NE (5 miles from Richfield, NE)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9851 S. 71St Plaza, Papillion, NE...
Retail Customer Service Associate
- Council Bluffs, IA (18 miles from Richfield, NE)
- 30+ days ago
- Council Bluffs, IA (18 miles from Richfield, NE)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3221 Manawa Centre Drive, Council...
Customer Service Representative
- Omaha, NE (17 miles from Richfield, NE)
- 30+ days ago
- Omaha, NE (17 miles from Richfield, NE)
- 30+ days ago
Customer Service Representative Transdev in Omaha, NE is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....
Customer Service Representative - PT
- Omaha, NE (17 miles from Richfield, NE)
- 30+ days ago
- Omaha, NE (17 miles from Richfield, NE)
- 30+ days ago
service....
Demographic Data for Richfield, NE
Moving to Richfield, NE? Find some basic demographic data about Richfield, NE below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Richfield, NE
Highest Education Level
Customer Services in Richfield, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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