Customer Service Jobs in Nebraska

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 41 Jobs

Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....

Insurance Service Representative - Norfolk, NE

  • Norfolk, NE
  • 22 hours ago
  • Norfolk, NE
  • 22 hours ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Clinic Customer Service Rep

  • Omaha, NE
  • 1 day ago
  • Omaha, NE
  • 1 day ago

Responsibilities Job Summary / Purpose This job is responsible for performing clinic customer service functions related to billing questions in accordance with applicable guidelines....

Healthcare Customer Service Representative - Starts 7/07

  • Omaha, NE
  • 1 day ago
  • Omaha, NE
  • 1 day ago

Join a large non-profit Healthcare system based in MN! Job Description + This position is responsible to apply knowledge of the company's business, products, members and operations to accurately...

Remote Work

Customer Service Associate

  • Lincoln, NE
  • 1 day ago
  • Lincoln, NE
  • 1 day ago

Prior experience in healthcare or customer service preferred. Must be 19 years of age to witness legal consents....

Customer Service Representative 12:30pm-9pm EST

  • Lincoln, NE
  • 2 days ago
  • Lincoln, NE
  • 2 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Remote Customer Service Representative

  • NE
  • 2 days ago
  • NE
  • 2 days ago

**Remote Customer Service Representative** $14.00 HR **Please note that applicants residing in the following states are not eligible for this position:** **AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA...

Remote Work

Customer Service Representative

  • Lincoln, NE
  • 2 days ago
  • Lincoln, NE
  • 2 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Healthcare Customer Service Representative

  • Omaha, NE
  • 2 days ago
  • Omaha, NE
  • 2 days ago

Customer Service Representative** **Location: Work At Home** **Terms: Full-time** **Pay: $15/hr** **Join Team Alorica** At Alorica, were redefining what it means to be a global leader in customer service...

Customer Service Representative - Connecticut ONLY

  • Omaha, NE
  • 2 days ago
  • Omaha, NE
  • 2 days ago

Customer Service Representative** **Location: Work From Home** **Terms: Full-time** **Pay: $16.50/hr** **Join Team Alorica** At Alorica, were redefining what it means to be a global leader in customer...

Remote Work

Customer Service Representative

  • Lincoln, NE
  • 2 days ago
  • Lincoln, NE
  • 2 days ago

service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...

Customer Service Representative

  • Papillion, NE
  • 2 days ago
  • Papillion, NE
  • 2 days ago

PenFed is hiring a Customer Service Representative to work onsite at our Omaha, Nebraska or Papillion, Nebraska service center....

Bilingual Customer Service Representative - Automotive

  • Omaha, NE
  • 2 days ago
  • Omaha, NE
  • 2 days ago

(AGWS), an affiliate of Reynolds and Reynolds, is looking for a Bilingual Customer Service Representative - Automotive to join our growing team....

Sr Customer Service Representative

  • Omaha, NE
  • 2 days ago
  • Omaha, NE
  • 2 days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Demographic Data for Nebraska

Moving to Nebraska? Find some basic demographic data about Nebraska below.


Local
National
1,962,468
55,010

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Salary for Customer Service Jobs in Nebraska

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Nebraska offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Nebraska
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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