Customer Service Jobs in Nebraska

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 27 Jobs

Insurance Service Representative - Lincoln, NE

  • Lincoln, NE
  • 2 days ago
  • Lincoln, NE
  • 2 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Representative

  • Omaha, NE
  • 4 days ago
  • Omaha, NE
  • 4 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Representative

  • Lincoln, NE
  • 5 days ago
  • Lincoln, NE
  • 5 days ago

Skills Customer service, data entry, call center Call Center Support: Provide exceptional customer service by assisting clients with inquiries and policy updates....

Customer Service Representative

  • Omaha, NE
  • 10 days ago
  • Omaha, NE
  • 10 days ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative -North Platte, NE

  • North Platte, NE
  • 10 days ago
  • North Platte, NE
  • 10 days ago

Responsibilities: As a Customer Service Representative in North Platte, NE, you will have the following responsibilities: Provide exemplary customer service over the telephone Utilize scripted openings...

Customer Service Representative

  • Omaha, NE
  • 11 days ago
  • Omaha, NE
  • 11 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative

  • Gretna, NE
  • 12 days ago
  • Gretna, NE
  • 12 days ago

. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...

Associate Customer Service Representative

  • Lincoln, NE
  • 15 days ago
  • Lincoln, NE
  • 15 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Lincoln, NE
  • 21 days ago
  • Lincoln, NE
  • 21 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Associate

  • Lincoln, NE
  • 25 days ago
  • Lincoln, NE
  • 25 days ago

Prior experience in healthcare or customer service preferred. Must be 19 years of age to witness legal consents....

Remote Customer Service Representative

  • NE
  • 26 days ago
  • NE
  • 26 days ago

**Remote Customer Service Representative** $14.00 HR **Please note that applicants residing in the following states are not eligible for this position:** **AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA...

Remote Work

Customer Service Representative

  • Lincoln, NE
  • 26 days ago
  • Lincoln, NE
  • 26 days ago

Company :** Highmark Inc. **Job Description :** Service FEP customers **Pay Range Minimum:** $19.27 **Pay Range Maximum:** $26.88 _Base pay is determined by a variety of factors including a...

Healthcare Customer Service Representative

  • Omaha, NE
  • 26 days ago
  • Omaha, NE
  • 26 days ago

Customer Service Representative** **Location: Work At Home** **Terms: Full-time** **Pay: $15/hr** **Join Team Alorica** At Alorica, were redefining what it means to be a global leader in customer service...

Bilingual Customer Service Representative - Automotive

  • Omaha, NE
  • 26 days ago
  • Omaha, NE
  • 26 days ago

(AGWS), an affiliate of Reynolds and Reynolds, is looking for a Bilingual Customer Service Representative - Automotive to join our growing team....

Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients....

Remote Work

Demographic Data for Nebraska

Moving to Nebraska? Find some basic demographic data about Nebraska below.


Local
National
1,962,468
55,010

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Nebraska

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Nebraska offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Nebraska
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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