Customer Service Jobs in Omaha, NE
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Responsibilities Job Summary / Purpose This job is responsible for performing clinic customer service functions related to billing questions in accordance with applicable guidelines....
Join a large non-profit Healthcare system based in MN! Job Description + This position is responsible to apply knowledge of the company's business, products, members and operations to accurately...
Remote WorkCustomer Service Representative** **Location: Work At Home** **Terms: Full-time** **Pay: $15/hr** **Join Team Alorica** At Alorica, were redefining what it means to be a global leader in customer service...
Customer Service Representative** **Location: Work From Home** **Terms: Full-time** **Pay: $16.50/hr** **Join Team Alorica** At Alorica, were redefining what it means to be a global leader in customer...
Remote WorkCustomer Service Representative
- Papillion, NE (11 miles from Omaha, NE)
- 3 days ago
- Papillion, NE (11 miles from Omaha, NE)
- 3 days ago
PenFed is hiring a Customer Service Representative to work onsite at our Omaha, Nebraska or Papillion, Nebraska service center....
(AGWS), an affiliate of Reynolds and Reynolds, is looking for a Bilingual Customer Service Representative - Automotive to join our growing team....
This role provides guidance and advice to less experienced Customer Service Representatives....
The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...
Remote WorkThe Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer...
Remote Customer Service Associate Nebraska Residents Only
- Omaha, NE
- 19 days ago
- Omaha, NE
- 19 days ago
**Job Title** Remote Customer Service Associate **Nebraska Residents Only** **Must be a Nebraska resident** **What does a successful Remote Customer Service Associate do at Fiserv?...
Remote WorkPenFed is hiring a Customer Service Representative to work onsite at our Omaha, Nebraska location....
Remote Customer Service Representative
- Offutt AFB, NE (9 miles from Omaha, NE)
- 30+ days ago
- Offutt AFB, NE (9 miles from Omaha, NE)
- 30+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkEdgewater Insurance Customer Service Rep (CSR) Job Description GENERAL SUMMARY: Responsible for insurance service and account management for our commercial insurance clients....
Retail Customer Service Associate
- Papillion, NE (11 miles from Omaha, NE)
- 30+ days ago
- Papillion, NE (11 miles from Omaha, NE)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9851 S. 71St Plaza, Papillion, NE...
Retail Customer Service Associate
- Council Bluffs, IA (3 miles from Omaha, NE)
- 30+ days ago
- Council Bluffs, IA (3 miles from Omaha, NE)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3221 Manawa Centre Drive, Council...
Demographic Data for Omaha, NE
Moving to Omaha, NE? Find some basic demographic data about Omaha, NE below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Omaha, NE
Highest Education Level
Customer Services in Omaha, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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