Customer Service Jobs in Lincoln, NE
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative **Sr....
Remote WorkCustomer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8480 Andermatt Dr, Lincoln, NE 68526...
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Skills Customer service, data entry, call center Call Center Support: Provide exceptional customer service by assisting clients with inquiries and policy updates....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Lincoln, NE
- 26 days ago
- Lincoln, NE
- 26 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Prior experience in healthcare or customer service preferred. Must be 19 years of age to witness legal consents....
Remote Customer Service Associate Nebraska Residents Only
- Lincoln, NE
- 45+ days ago
- Lincoln, NE
- 45+ days ago
**Job Title** Remote Customer Service Associate **Nebraska Residents Only** **Must be a Nebraska resident** **What does a successful Remote Customer Service Associate do at Fiserv?...
Remote WorkCustomer Service Representative
- Greenwood, NE (17 miles from Lincoln, NE)
- 45+ days ago
- Greenwood, NE (17 miles from Lincoln, NE)
- 45+ days ago
Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Demographic Data for Lincoln, NE
Moving to Lincoln, NE? Find some basic demographic data about Lincoln, NE below.
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Salary for Customer Service Jobs in Lincoln, NE
Highest Education Level
Customer Services in Lincoln, NE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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