Customer Service Jobs in Gretna, NE

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 19 Jobs

Healthcare Customer Service Representative - Starts 7/07

Omaha, NE (19 miles from Gretna, NE)
9 days ago

Omaha, NE (19 miles from Gretna, NE)
9 days ago

Join a large non-profit Healthcare system based in MN! Job Description This position is responsible to apply knowledge of the company's business, products, members and operations to accurately and...

Remote Work

Healthcare Customer Service Representative

Omaha, NE (19 miles from Gretna, NE)
10 days ago

Omaha, NE (19 miles from Gretna, NE)
10 days ago

Customer Service Representative** **Location: Work At Home** **Terms: Full-time** **Pay: $15/hr** **Join Team Alorica** At Alorica, were redefining what it means to be a global leader in customer service...

Bilingual Customer Service Representative - Automotive

Omaha, NE (19 miles from Gretna, NE)
10 days ago

Omaha, NE (19 miles from Gretna, NE)
10 days ago

(AGWS), an affiliate of Reynolds and Reynolds, is looking for a Bilingual Customer Service Representative - Automotive to join our growing team....

Sr Customer Service Representative

Omaha, NE (19 miles from Gretna, NE)
10 days ago

Omaha, NE (19 miles from Gretna, NE)
10 days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Customer Service Representative - FT

Omaha, NE (19 miles from Gretna, NE)
13 days ago

Omaha, NE (19 miles from Gretna, NE)
13 days ago

service....

Remote Senior Customer Service Representative

Omaha, NE (19 miles from Gretna, NE)
14 days ago

Omaha, NE (19 miles from Gretna, NE)
14 days ago

The Role This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and...

Remote Work

Alterations Customer Service Associates

Omaha, NE (19 miles from Gretna, NE)
17 days ago

Omaha, NE (19 miles from Gretna, NE)
17 days ago

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer...

Remote Customer Service Associate Nebraska Residents Only

Omaha, NE (19 miles from Gretna, NE)
26 days ago

Omaha, NE (19 miles from Gretna, NE)
26 days ago

**Job Title** Remote Customer Service Associate **Nebraska Residents Only** **Must be a Nebraska resident** **What does a successful Remote Customer Service Associate do at Fiserv?...

Remote Work

Customer Service Representative

Greenwood, NE (12 miles from Gretna, NE)
30+ days ago

Greenwood, NE (12 miles from Gretna, NE)
30+ days ago

Here at IAA, an RB Global, Inc. company, excellent customer service is at our core....

(Onsite) Customer Service Representative -Omaha, NE

Omaha, NE (19 miles from Gretna, NE)
30+ days ago

Omaha, NE (19 miles from Gretna, NE)
30+ days ago

PenFed is hiring a Customer Service Representative to work onsite at our Omaha, Nebraska location....

Remote Customer Service Representative

Offutt AFB, NE (17 miles from Gretna, NE)
30+ days ago

Offutt AFB, NE (17 miles from Gretna, NE)
30+ days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Edgewater Insurance Customer Service Rep (CSR)

Omaha, NE (19 miles from Gretna, NE)
30+ days ago

Omaha, NE (19 miles from Gretna, NE)
30+ days ago

Edgewater Insurance Customer Service Rep (CSR) Job Description GENERAL SUMMARY: Responsible for insurance service and account management for our commercial insurance clients....

Retail Customer Service Associate

Papillion, NE (9 miles from Gretna, NE)
30+ days ago

Papillion, NE (9 miles from Gretna, NE)
30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9851 S. 71St Plaza, Papillion, NE...

Retail Customer Service Associate

Council Bluffs, IA (21 miles from Gretna, NE)
30+ days ago

Council Bluffs, IA (21 miles from Gretna, NE)
30+ days ago

Customer Service Representative

Omaha, NE (19 miles from Gretna, NE)
45+ days ago

Omaha, NE (19 miles from Gretna, NE)
45+ days ago

Customer Service Representative Transdev in Omaha, NE is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....

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Demographic Data for Gretna, NE

Moving to Gretna, NE? Find some basic demographic data about Gretna, NE below.

Median Age

Average Household Income

Home Value vs Household Income in Gretna, NE

Local

National

Total Population

15,954

Number of Businesses

510

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

customer service

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Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Gretna, NE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Gretna, NE offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Gretna, NE

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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