Customer Service Jobs in Livingston, MT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (FT- 1.0 FTE, Day Shift, Remote Must Reside In Montana)
- Bozeman, MT (19 miles from Livingston, MT)
- 5 days ago
- Bozeman, MT (19 miles from Livingston, MT)
- 5 days ago
Position Summary: The Customer Service Representative is responsible for providing effective customer service to patients, internal departments, other medical facilities and resolve customer complaints...
Remote WorkRetail Customer Service Associate
- Bozeman, MT (19 miles from Livingston, MT)
- 10 days ago
- Bozeman, MT (19 miles from Livingston, MT)
- 10 days ago
service-focused positions including work in sales, hospitality, insurance, retail, service industry, call centers, or fast paced office environmentsDrive for Results - Focuses on desired end results...
Medical Equipment Driver & Customer Service Representative
- Bozeman, MT (19 miles from Livingston, MT)
- 30+ days ago
- Bozeman, MT (19 miles from Livingston, MT)
- 30+ days ago
Medical Equipment Driver & Customer Service Representative Bozeman, MT Description Westaff is seeking a Medical Equipment Driver & Customer Service Representative for a local healthcarepany in Bozeman...
Customer Service Representative (FT- 1 FTE, Day Shift)
- Bozeman, MT (19 miles from Livingston, MT)
- 90+ days ago
- Bozeman, MT (19 miles from Livingston, MT)
- 90+ days ago
Position Summary: The Customer Service Representative is responsible for providing effective customer service to patients, internal departments, other medical facilities and resolve customer complaints...
Demographic Data for Livingston, MT
Moving to Livingston, MT? Find some basic demographic data about Livingston, MT below.
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Salary for Customer Service Jobs in Livingston, MT
Highest Education Level
Customer Services in Livingston, MT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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