Customer Service Jobs in Montana
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative, Life Contact Center
- Helena, MT
- 21 hours ago
- Helena, MT
- 21 hours ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkYou will inform the field of daily customer service promotions along with providing them with error free orders....
Were hiring immediately for a Customer Service Representative at the Bozeman Yellowstone International Airport!...
Customer Service Representative (FT- 1.0 FTE, Day Shift, Remote Must Reside In Montana)
- Bozeman, MT
- 4 days ago
- Bozeman, MT
- 4 days ago
Position Summary: The Customer Service Representative is responsible for providing effective customer service to patients, internal departments, other medical facilities and resolve customer complaints...
Remote Work. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
Customer Service Representative - Home Oxygen & DME (1.0 FTE)
- Billings, MT
- 9 days ago
- Billings, MT
- 9 days ago
Provide customer service to patients by listening,troubleshooting issues, missing or incorrect information and helping navigatetheir needs....
service-focused positions including work in sales, hospitality, insurance, retail, service industry, call centers, or fast paced office environmentsDrive for Results - Focuses on desired end results...
Job Title: Health insurance Customer Services Representative Position Type: Full-Time Compensation: $17-$22/hr #EXP500 Position Summary: Overview We are seeking a motivated and customer-focused individual...
Customer Service Representative - Full-Time - Day Shift
- Belgrade, MT
- 11 days ago
- Belgrade, MT
- 11 days ago
Were hiring immediately for a Customer Service Representative at the Bozeman Yellowstone International Airport!...
EDUCATION AND EXPERIENCE Minimum of 2 years of customer service, medical back office, or medical billing andcoding experience required....
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative - Full-Time - Closing Shift
- Belgrade, MT
- 28 days ago
- Belgrade, MT
- 28 days ago
Were hiring immediately for a Customer Service Representative at the Bozeman Yellowstone International Airport!...
Medical Equipment Driver & Customer Service Representative
- Bozeman, MT
- 30+ days ago
- Bozeman, MT
- 30+ days ago
Medical Equipment Driver & Customer Service Representative Bozeman, MT Description Westaff is seeking a Medical Equipment Driver & Customer Service Representative for a local healthcarepany in Bozeman...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4420 KING AVE E, BILLINGS, MT 59101...
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Demographic Data for Montana
Moving to Montana? Find some basic demographic data about Montana below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Montana
Highest Education Level
Customer Services in Montana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »