Customer Service Jobs in Bozeman, MT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (FT- 1.0 FTE, Day Shift)
- Bozeman, MT
- 6 hours ago
- Bozeman, MT
- 6 hours ago
The Customer Service Representative is responsible for providing effective customer service to patients, internal departments, other medical facilities and resolve customer complaints/concerns....
Customer Service Representative - Full-Time
- Belgrade, MT (21 miles from Bozeman, MT)
- 9 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 9 days ago
Were hiring immediately for a Customer Service Representative at the Bozeman Yellowstone International Airport!...
Customer Service Representative - Full-Time - Day Shift
- Belgrade, MT (21 miles from Bozeman, MT)
- 17 days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 17 days ago
Were hiring immediately for a Customer Service Representative at the Bozeman Yellowstone International Airport!...
Customer Service Representative - Full-Time - Closing Shift
- Belgrade, MT (21 miles from Bozeman, MT)
- 30+ days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 30+ days ago
Were hiring immediately for a Customer Service Representative at the Bozeman Yellowstone International Airport!...
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Medical Equipment Driver & Customer Service Representative
- Bozeman, MT
- 30+ days ago
- Bozeman, MT
- 30+ days ago
Medical Equipment Driver & Customer Service Representative Bozeman, MT Description Westaff is seeking a Medical Equipment Driver & Customer Service Representative for a local healthcarepany in Bozeman...
Customer Service Representative
- Belgrade, MT (21 miles from Bozeman, MT)
- 45+ days ago
- Belgrade, MT (21 miles from Bozeman, MT)
- 45+ days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Customer Service Representative (FT- 1 FTE, Day Shift)
- Bozeman, MT
- 90+ days ago
- Bozeman, MT
- 90+ days ago
Position Summary: The Customer Service Representative is responsible for providing effective customer service to patients, internal departments, other medical facilities and resolve customer complaints...
Demographic Data for Bozeman, MT
Moving to Bozeman, MT? Find some basic demographic data about Bozeman, MT below.
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Salary for Customer Service Jobs in Bozeman, MT
Highest Education Level
Customer Services in Bozeman, MT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Multitasking
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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