Customer Service Jobs in Wright City, MO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Wentzville, MO (10 miles from Wright City, MO)
- 4 days ago
- Wentzville, MO (10 miles from Wright City, MO)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3055 Bear Creek Dr, Wentzville,...
Customer Service Representative
- Chesterfield, MO (23 miles from Wright City, MO)
- 10 days ago
- Chesterfield, MO (23 miles from Wright City, MO)
- 10 days ago
You will support our Property & Casualty insurance team in delivering exceptional service every day....
Customer Service Rep-Dining on Call
- O Fallon, MO (18 miles from Wright City, MO)
- 29 days ago
- O Fallon, MO (18 miles from Wright City, MO)
- 29 days ago
Are you customer service oriented? Come join us at Barnes-Jewish Hospital as a customer service dining on call representative....
- O Fallon, MO (18 miles from Wright City, MO)
- 30+ days ago
- O Fallon, MO (18 miles from Wright City, MO)
- 30+ days ago
We're looking for Customer Service Professionals who want to provide our agency partners and clients the best-in-class service experience they want and deserve!...
- Chesterfield, MO (23 miles from Wright City, MO)
- 45+ days ago
- Chesterfield, MO (23 miles from Wright City, MO)
- 45+ days ago
Job Posting We are dedicated to providing exceptional care to every patient, every time. St. Luke's Hospital is a value-driven award-winning health system that has been nationally recognized for...
Customer Service Representative
- O Fallon, MO (18 miles from Wright City, MO)
- 90+ days ago
- O Fallon, MO (18 miles from Wright City, MO)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Wright City, MO
Moving to Wright City, MO? Find some basic demographic data about Wright City, MO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wright City, MO
Highest Education Level
Customer Services in Wright City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »