Customer Service Jobs in O Fallon, MO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Hybrid Customer Service Representative
- Earth City, MO (13 miles from O Fallon, MO)
- 2 days ago
- Earth City, MO (13 miles from O Fallon, MO)
- 2 days ago
HYBRID CUSTOMER SERVICE REPRESENTATIVE HYBRID 1 day/week in EARTH CITY, MISSOURI Due to our expansive growth, we are seeking Hybrid Customer Service Associates who are looking for an opportunity to...
Remote WorkCustomer Service Representative
- Chesterfield, MO (15 miles from O Fallon, MO)
- 4 days ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 4 days ago
You will support our Property & Casualty insurance team in delivering exceptional service every day....
Lead Customer Service Rep/Make Ready Coordinator - Real Estate
- University City, MO (24 miles from O Fallon, MO)
- 7 days ago
- University City, MO (24 miles from O Fallon, MO)
- 7 days ago
Skills: Accounting, Call Center, Computer Literacy, Critical Thinking, Customer Empathy, Customer-Oriented, Customer Relationships, Customer Service, Educational Institutions, Identifying Customer Needs...
Are you customer service oriented? Come join us at Barnes-Jewish Hospital as a customer service dining on call representative....
We're looking for Customer Service Professionals who want to provide our agency partners and clients the best-in-class service experience they want and deserve!...
Retail Customer Service Associate
- Chesterfield, MO (15 miles from O Fallon, MO)
- 30+ days ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 196 Thf Blvd, Chesterfield, MO 63005...
- Saint Peters, MO (12 miles from O Fallon, MO)
- 30+ days ago
- Saint Peters, MO (12 miles from O Fallon, MO)
- 30+ days ago
Close Customer Service Rep Saint Peters, Missouri Office/Professional 321 days ago Apply Job Summary: Customer Service Representative responsible for managing customer interactions, processing orders...
Loss Prevention Customer Service Associate
- Saint Peters, MO (12 miles from O Fallon, MO)
- 30+ days ago
- Saint Peters, MO (12 miles from O Fallon, MO)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Chesterfield, MO (15 miles from O Fallon, MO)
- 30+ days ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 30+ days ago
Job Posting We are dedicated to providing exceptional care to every patient, every time. St. Luke's Hospital is a value-driven award-winning health system that has been nationally recognized for...
Customer Service Representative
- Saint Charles, MO (13 miles from O Fallon, MO)
- 45+ days ago
- Saint Charles, MO (13 miles from O Fallon, MO)
- 45+ days ago
service focused field or environment Authorization to work in the United States indefinitely without restriction or sponsorship Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as...
Loss Prevention Customer Service Associate
- Overland, MO (21 miles from O Fallon, MO)
- 60+ days ago
- Overland, MO (21 miles from O Fallon, MO)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Clayton, MO (24 miles from O Fallon, MO)
- 90+ days ago
- Clayton, MO (24 miles from O Fallon, MO)
- 90+ days ago
Position: Customer Service Representative Position Reports to: Branch Manager/CSR Director Branch: Medical West Healthcare Location: 19 Ronnie's Plaza, St....
Customer Service Representative
- Saint Peters, MO (12 miles from O Fallon, MO)
- 90+ days ago
- Saint Peters, MO (12 miles from O Fallon, MO)
- 90+ days ago
As a Customer Service Representative, you arrive each day determined to provide quality and efficient customer service to each and every client....
Customer Service Associate - Dinner/Close Shift
- Ellisville, MO (18 miles from O Fallon, MO)
- 90+ days ago
- Ellisville, MO (18 miles from O Fallon, MO)
- 90+ days ago
As the name suggests, your main priority is to provide great customer service....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for O Fallon, MO
Moving to O Fallon, MO? Find some basic demographic data about O Fallon, MO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in O Fallon, MO
Highest Education Level
Customer Services in O Fallon, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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