Customer Service Jobs in O Fallon, MO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Are you customer service oriented? Come join us at Barnes-Jewish Hospital as a customer service dining on call representative....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region)
- Saint Louis, MO (21 miles from O Fallon, MO)
- 3 days ago
- Saint Louis, MO (21 miles from O Fallon, MO)
- 3 days ago
Our Customer Service Reps can start between $17.50-$19.50/ hour depending on experience and geographical location within the central region!...
Remote WorkWe're looking for Customer Service Professionals who want to provide our agency partners and clients the best-in-class service experience they want and deserve!...
Retail Customer Service Associate
- Chesterfield, MO (15 miles from O Fallon, MO)
- 15 days ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 15 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 196 Thf Blvd, Chesterfield, MO 63005...
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Saint Peters, MO (12 miles from O Fallon, MO)
- 18 days ago
- Saint Peters, MO (12 miles from O Fallon, MO)
- 18 days ago
Close Customer Service Rep Saint Peters, Missouri Office/Professional 321 days ago Apply Job Summary: Customer Service Representative responsible for managing customer interactions, processing orders...
Loss Prevention Customer Service Associate
- Saint Peters, MO (12 miles from O Fallon, MO)
- 19 days ago
- Saint Peters, MO (12 miles from O Fallon, MO)
- 19 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Chesterfield, MO (15 miles from O Fallon, MO)
- 22 days ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 22 days ago
Job Posting We are dedicated to providing exceptional care to every patient, every time. St. Luke's Hospital is a value-driven award-winning health system that has been nationally recognized for...
Customer Service Representative
- Bridgeton, MO (16 miles from O Fallon, MO)
- 24 days ago
- Bridgeton, MO (16 miles from O Fallon, MO)
- 24 days ago
Qualifications High School Diploma required 1+ year Customer Service Experience Work effectively in diverse team and fast paced environment....
Customer Service Representative
- Saint Charles, MO (13 miles from O Fallon, MO)
- 25 days ago
- Saint Charles, MO (13 miles from O Fallon, MO)
- 25 days ago
service focused field or environment Authorization to work in the United States indefinitely without restriction or sponsorship Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as...
Customer Service Representative
- Chesterfield, MO (15 miles from O Fallon, MO)
- 30+ days ago
- Chesterfield, MO (15 miles from O Fallon, MO)
- 30+ days ago
Previous customer service experience required. Previous Insurance experience a plus Previous Call Center experience a plus This is an in office role....
Loss Prevention Customer Service Associate
- Overland, MO (21 miles from O Fallon, MO)
- 45+ days ago
- Overland, MO (21 miles from O Fallon, MO)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership...
Customer Service Representative
- Clayton, MO (24 miles from O Fallon, MO)
- 90+ days ago
- Clayton, MO (24 miles from O Fallon, MO)
- 90+ days ago
Position: Customer Service Representative Position Reports to: Branch Manager/CSR Director Branch: Medical West Healthcare Location: 19 Ronnie's Plaza, St....
Customer Service Representative
- Saint Peters, MO (12 miles from O Fallon, MO)
- 90+ days ago
- Saint Peters, MO (12 miles from O Fallon, MO)
- 90+ days ago
As a Customer Service Representative, you arrive each day determined to provide quality and efficient customer service to each and every client....
Demographic Data for O Fallon, MO
Moving to O Fallon, MO? Find some basic demographic data about O Fallon, MO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in O Fallon, MO
Highest Education Level
Customer Services in O Fallon, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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