Customer Service Jobs in Nixa, MO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bank/Credit Union Contact Center Customer Service Representative (CCC)
- Springfield, MO (13 miles from Nixa, MO)
- 2 days ago
- Springfield, MO (13 miles from Nixa, MO)
- 2 days ago
What would be nice for you to have: Customer service and multi-tasking skills. Ability to listen to and empathize with the customer/member....
Customer Service Representative
- Springfield, MO (13 miles from Nixa, MO)
- 3 days ago
- Springfield, MO (13 miles from Nixa, MO)
- 3 days ago
Customer Service Representative Springfield, Missouri Customer Service Representative 55410 Job Description Overview As a Customer Service Representative, you will use your love for business, people...
Customer Service Representative I
- Springfield, MO (13 miles from Nixa, MO)
- 7 days ago
- Springfield, MO (13 miles from Nixa, MO)
- 7 days ago
Customer Service Representative I Summary Full-time | Monday-Friday | 8:00 am - 5:00 pm The Customer Service Rep I ensures customer satisfaction by answering product and delivery questions and suggesting...
Customer Service Representative
- Springfield, MO (13 miles from Nixa, MO)
- 7 days ago
- Springfield, MO (13 miles from Nixa, MO)
- 7 days ago
We are looking for an enthusiastic Customer Service Representative to help us reach our goals. Unlock your potential!...
Customer Service Representative
- Springfield, MO (13 miles from Nixa, MO)
- 16 days ago
- Springfield, MO (13 miles from Nixa, MO)
- 16 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Rogersville, MO (15 miles from Nixa, MO)
- 27 days ago
- Rogersville, MO (15 miles from Nixa, MO)
- 27 days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Retail Customer Service Associate
- Springfield, MO (13 miles from Nixa, MO)
- 29 days ago
- Springfield, MO (13 miles from Nixa, MO)
- 29 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 745 W El Camino Alto St, Springfield...
Customer Service Representative
- Springfield, MO (13 miles from Nixa, MO)
- 29 days ago
- Springfield, MO (13 miles from Nixa, MO)
- 29 days ago
Furthermore, the Customer Service Representative will suggest new ideas, think outside of the box, and enhance the Customer Service Center's current practices....
Customer Service Representative
- Springfield, MO (13 miles from Nixa, MO)
- 30+ days ago
- Springfield, MO (13 miles from Nixa, MO)
- 30+ days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Team Member Injury & Customer Service Rep I
- Springfield, MO (13 miles from Nixa, MO)
- 45+ days ago
- Springfield, MO (13 miles from Nixa, MO)
- 45+ days ago
Extensive customer service to field management, Team Members, providers, etc., providing referrals to other resources such as claim administrator....
Customer Service Representative
- Springfield, MO (13 miles from Nixa, MO)
- 90+ days ago
- Springfield, MO (13 miles from Nixa, MO)
- 90+ days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Demographic Data for Nixa, MO
Moving to Nixa, MO? Find some basic demographic data about Nixa, MO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Nixa, MO
Highest Education Level
Customer Services in Nixa, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Order Processing
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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