Customer Service Jobs in Nixa, MO

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-11 of 11 Jobs

Bank/Credit Union Contact Center Customer Service Representative (CCC)

  • Springfield, MO (13 miles from Nixa, MO)
  • 2 days ago
  • Springfield, MO (13 miles from Nixa, MO)
  • 2 days ago

What would be nice for you to have: Customer service and multi-tasking skills. Ability to listen to and empathize with the customer/member....

Customer Service Representative

  • Springfield, MO (13 miles from Nixa, MO)
  • 3 days ago
  • Springfield, MO (13 miles from Nixa, MO)
  • 3 days ago

Customer Service Representative Springfield, Missouri Customer Service Representative 55410 Job Description Overview As a Customer Service Representative, you will use your love for business, people...

Customer Service Representative I

  • Springfield, MO (13 miles from Nixa, MO)
  • 7 days ago
  • Springfield, MO (13 miles from Nixa, MO)
  • 7 days ago

Customer Service Representative I Summary Full-time | Monday-Friday | 8:00 am - 5:00 pm The Customer Service Rep I ensures customer satisfaction by answering product and delivery questions and suggesting...

Customer Service Representative

  • Springfield, MO (13 miles from Nixa, MO)
  • 7 days ago
  • Springfield, MO (13 miles from Nixa, MO)
  • 7 days ago

We are looking for an enthusiastic Customer Service Representative to help us reach our goals. Unlock your potential!...

Customer Service Representative

  • Springfield, MO (13 miles from Nixa, MO)
  • 16 days ago
  • Springfield, MO (13 miles from Nixa, MO)
  • 16 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Rogersville, MO (15 miles from Nixa, MO)
  • 27 days ago
  • Rogersville, MO (15 miles from Nixa, MO)
  • 27 days ago

The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....

Retail Customer Service Associate

  • Springfield, MO (13 miles from Nixa, MO)
  • 29 days ago
  • Springfield, MO (13 miles from Nixa, MO)
  • 29 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 745 W El Camino Alto St, Springfield...

Customer Service Representative

  • Springfield, MO (13 miles from Nixa, MO)
  • 29 days ago
  • Springfield, MO (13 miles from Nixa, MO)
  • 29 days ago

Furthermore, the Customer Service Representative will suggest new ideas, think outside of the box, and enhance the Customer Service Center's current practices....

Customer Service Representative

  • Springfield, MO (13 miles from Nixa, MO)
  • 30+ days ago
  • Springfield, MO (13 miles from Nixa, MO)
  • 30+ days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Team Member Injury & Customer Service Rep I

  • Springfield, MO (13 miles from Nixa, MO)
  • 45+ days ago
  • Springfield, MO (13 miles from Nixa, MO)
  • 45+ days ago

Extensive customer service to field management, Team Members, providers, etc., providing referrals to other resources such as claim administrator....

Customer Service Representative

  • Springfield, MO (13 miles from Nixa, MO)
  • 90+ days ago
  • Springfield, MO (13 miles from Nixa, MO)
  • 90+ days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Demographic Data for Nixa, MO

Moving to Nixa, MO? Find some basic demographic data about Nixa, MO below.


Local
National
35,109
897
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Nixa, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Nixa, MO offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Nixa, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »