Customer Service Jobs in Maryland Heights, MO

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 30 Jobs

Customer Service Representative

  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 2 days ago
  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 2 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Rep-Dining on Call

  • O Fallon, MO (15 miles from Maryland Heights, MO)
  • 3 days ago
  • O Fallon, MO (15 miles from Maryland Heights, MO)
  • 3 days ago

Are you customer service oriented? Come join us at Barnes-Jewish Hospital as a customer service dining on call representative....

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region)

  • Saint Louis, MO (5 miles from Maryland Heights, MO)
  • 3 days ago
  • Saint Louis, MO (5 miles from Maryland Heights, MO)
  • 3 days ago

Our Customer Service Reps can start between $17.50-$19.50/ hour depending on experience and geographical location within the central region!...

Remote Work

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region)

  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 4 days ago
  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 4 days ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Billing Customer Service Rep.

  • O Fallon, MO (15 miles from Maryland Heights, MO)
  • 8 days ago
  • O Fallon, MO (15 miles from Maryland Heights, MO)
  • 8 days ago

We're looking for Customer Service Professionals who want to provide our agency partners and clients the best-in-class service experience they want and deserve!...

Retail Customer Service Associate

  • Chesterfield, MO (13 miles from Maryland Heights, MO)
  • 15 days ago
  • Chesterfield, MO (13 miles from Maryland Heights, MO)
  • 15 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 196 Thf Blvd, Chesterfield, MO 63005...

Loss Prevention Customer Service Associate

  • O Fallon, MO (15 miles from Maryland Heights, MO)
  • 15 days ago
  • O Fallon, MO (15 miles from Maryland Heights, MO)
  • 15 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Rep

  • Saint Peters, MO (4 miles from Maryland Heights, MO)
  • 17 days ago
  • Saint Peters, MO (4 miles from Maryland Heights, MO)
  • 17 days ago

Close Customer Service Rep Saint Peters, Missouri Office/Professional 321 days ago Apply Job Summary: Customer Service Representative responsible for managing customer interactions, processing orders...

Banking Customer Service Representative (On-Site)

  • Arnold, MO (21 miles from Maryland Heights, MO)
  • 18 days ago
  • Arnold, MO (21 miles from Maryland Heights, MO)
  • 18 days ago

Job Title: Banking Customer Service Representative (On-Site) Job Description The Banking Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the web....

Loss Prevention Customer Service Associate

  • Brentwood, MO (9 miles from Maryland Heights, MO)
  • 18 days ago
  • Brentwood, MO (9 miles from Maryland Heights, MO)
  • 18 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Rep

  • Chesterfield, MO (13 miles from Maryland Heights, MO)
  • 22 days ago
  • Chesterfield, MO (13 miles from Maryland Heights, MO)
  • 22 days ago

Job Posting We are dedicated to providing exceptional care to every patient, every time. St. Luke's Hospital is a value-driven award-winning health system that has been nationally recognized for...

Customer Service Representative

  • Bridgeton, MO (3 miles from Maryland Heights, MO)
  • 24 days ago
  • Bridgeton, MO (3 miles from Maryland Heights, MO)
  • 24 days ago

Qualifications High School Diploma required 1+ year Customer Service Experience Work effectively in diverse team and fast paced environment....

Customer Service Representative

  • Saint Charles, MO (8 miles from Maryland Heights, MO)
  • 24 days ago
  • Saint Charles, MO (8 miles from Maryland Heights, MO)
  • 24 days ago

service focused field or environment Authorization to work in the United States indefinitely without restriction or sponsorship Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as...

Customer Service Representative

  • Chesterfield, MO (13 miles from Maryland Heights, MO)
  • 30+ days ago
  • Chesterfield, MO (13 miles from Maryland Heights, MO)
  • 30+ days ago

Previous customer service experience required. Previous Insurance experience a plus Previous Call Center experience a plus This is an in office role....

Customer Service Representative - PT

  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 45+ days ago
  • Saint Louis, MO (15 miles from Maryland Heights, MO)
  • 45+ days ago

service....

Demographic Data for Maryland Heights, MO

Moving to Maryland Heights, MO? Find some basic demographic data about Maryland Heights, MO below.


Local
National
22,362
830
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
....................

Salary for Customer Service Jobs in Maryland Heights, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Maryland Heights, MO offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Maryland Heights, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »