Customer Service Jobs in Kansas City, MO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Independence, MO (10 miles from Kansas City, MO)
- 1 day ago
- Independence, MO (10 miles from Kansas City, MO)
- 1 day ago
Customer Service Respond promptly to requests for service and assistance as needed. Follow up as needed....
Remote WorkEmployer Customer Service Representative
- Shawnee, KS (7 miles from Kansas City, MO)
- 2 days ago
- Shawnee, KS (7 miles from Kansas City, MO)
- 2 days ago
Service Representative within the UI Tax Administration department....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region)
- Kansas City, KS (1 mile from Kansas City, MO)
- 3 days ago
- Kansas City, KS (1 mile from Kansas City, MO)
- 3 days ago
Our Customer Service Reps can start between $17.50-$19.50/ hour depending on experience and geographical location within the central region!...
Bilingual Customer Service Representative
- Shawnee, KS (7 miles from Kansas City, MO)
- 6 days ago
- Shawnee, KS (7 miles from Kansas City, MO)
- 6 days ago
Service Representative The Kansas Department of Labor (KDOL) are recruiting talented individuals to join our team as Customer Service Representatives (Program Specialist) for the Kansas Unemployment...
Customer Service Representative
- Shawnee, KS (7 miles from Kansas City, MO)
- 6 days ago
- Shawnee, KS (7 miles from Kansas City, MO)
- 6 days ago
Service Representative The Kansas Department of Labor (KDOL) are recruiting talented individuals to join our team as Customer Service Representatives (Program Specialist) for the Kansas Unemployment...
Customer Service Representative
- Independence, MO (10 miles from Kansas City, MO)
- 8 days ago
- Independence, MO (10 miles from Kansas City, MO)
- 8 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Commercial Lines Insurance Customer Service Rep (CSR) - REMOTE
- Kansas City, MO
- 12 days ago
- Kansas City, MO
- 12 days ago
TO BECOME A WORK-AT-HOME VINTAGE EXPERT, WE REQUIRE * 25 years of full-time work experience * 10 most current years of Commercial Lines Property & Casualty insurance experience BENEFITS OF BECOMING...
Seasonal & Regular Customer Service Representative - Oak Park Mall
- Overland Park, KS (21 miles from Kansas City, MO)
- 16 days ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 16 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life + Assist customers with a variety of transactions through a seamless and friendly...
Salary Not Available Position range in Kansas City, MO-KS Metropolitan Statistical Area $36k - $49k Per Year Customer Service Associate Marshall Retail Group Occupation: Customer Service Representatives...
Customer Service Representative (Manufacturing)
- Lenexa, KS (13 miles from Kansas City, MO)
- 24 days ago
- Lenexa, KS (13 miles from Kansas City, MO)
- 24 days ago
Integrated Polymer Solutions (IPS) - AkroFire is seeking is seeking a Customer Service Representative (Manufacturing) who is primarily responsible for managing all customer service and inside sales...
Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service....
Remote WorkRetail Customer Service Associate
- Overland Park, KS (21 miles from Kansas City, MO)
- 30+ days ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8300 W 135Th St, Overland Park,...
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Medical Equipment Customer Service Representative
- Lenexa, KS (13 miles from Kansas City, MO)
- 60+ days ago
- Lenexa, KS (13 miles from Kansas City, MO)
- 60+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Demographic Data for Kansas City, MO
Moving to Kansas City, MO? Find some basic demographic data about Kansas City, MO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kansas City, MO
Highest Education Level
Customer Services in Kansas City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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