Customer Service Jobs in Kansas City, MO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
service experience working with health insurance and/or Medicare/DME claims. 1 or more years of customer service experience with direct contact with customers via telephone Preferred Qualifications...
Pharmacy Customer Service Rep Supervisor
- Overland Park, KS (21 miles from Kansas City, MO)
- 10 hours ago
- Overland Park, KS (21 miles from Kansas City, MO)
- 10 hours ago
AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our...
Bilingual Customer Service Representative
- Shawnee, KS (7 miles from Kansas City, MO)
- 1 day ago
- Shawnee, KS (7 miles from Kansas City, MO)
- 1 day ago
Service Representative The Kansas Department of Labor (KDOL) are recruiting talented individuals to join our team as Customer Service Representatives (Program Specialist I) for the Kansas Unemployment...
Customer Service Representative
- Shawnee, KS (7 miles from Kansas City, MO)
- 1 day ago
- Shawnee, KS (7 miles from Kansas City, MO)
- 1 day ago
Service Representative The Kansas Department of Labor (KDOL) are recruiting talented individuals to join our team as Customer Service Representatives (Program Specialist I) for the Kansas Unemployment...
Medical Equipment Customer Service Representative
- Kansas City, MO
- 3 days ago
- Kansas City, MO
- 3 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
$16.00 Per Hour Position range in Kansas City, MO-KS Metropolitan Statistical Area $17.45 - $23.74 Per hour Customer Service Representative - FT Avis Budget Group Occupation: Customer Service Representatives...
$16.00 Per Hour Position range in Kansas City, MO-KS Metropolitan Statistical Area $17.45 - $23.74 Per hour Customer Service Representative - PT Avis Budget Group Occupation: Customer Service Representatives...
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Kansas City, KS (1 mile from Kansas City, MO)
- 15 days ago
- Kansas City, KS (1 mile from Kansas City, MO)
- 15 days ago
What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Kansas City, KS (2 miles from Kansas City, MO)
- 17 days ago
- Kansas City, KS (2 miles from Kansas City, MO)
- 17 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
- Independence, MO (10 miles from Kansas City, MO)
- 22 days ago
- Independence, MO (10 miles from Kansas City, MO)
- 22 days ago
Customer Service Respond promptly to requests for service and assistance as needed. Follow up as needed....
Remote WorkCustomer Service Representative
- Independence, MO (10 miles from Kansas City, MO)
- 28 days ago
- Independence, MO (10 miles from Kansas City, MO)
- 28 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Salary Not Available Position range in Kansas City, MO-KS Metropolitan Statistical Area $36k - $49k Per Year Customer Service Associate Marshall Retail Group Occupation: Customer Service Representatives...
Customer Service Representative (Manufacturing)
- Lenexa, KS (13 miles from Kansas City, MO)
- 30+ days ago
- Lenexa, KS (13 miles from Kansas City, MO)
- 30+ days ago
Integrated Polymer Solutions (IPS) - AkroFire is seeking is seeking a Customer Service Representative (Manufacturing) who is primarily responsible for managing all customer service and inside sales...
Demographic Data for Kansas City, MO
Moving to Kansas City, MO? Find some basic demographic data about Kansas City, MO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kansas City, MO
Highest Education Level
Customer Services in Kansas City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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