Customer Service Jobs in Grain Valley, MO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Kansas City, KS (23 miles from Grain Valley, MO)
- 6 hours ago
- Kansas City, KS (23 miles from Grain Valley, MO)
- 6 hours ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative II
- Kansas City, MO (22 miles from Grain Valley, MO)
- 6 days ago
- Kansas City, MO (22 miles from Grain Valley, MO)
- 6 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Representative
- Kansas City, MO (22 miles from Grain Valley, MO)
- 30+ days ago
- Kansas City, MO (22 miles from Grain Valley, MO)
- 30+ days ago
Experience in customer service, retail, or sales preferred....
Retail Customer Service Associate
- Independence, MO (14 miles from Grain Valley, MO)
- 45+ days ago
- Independence, MO (14 miles from Grain Valley, MO)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4100 S Bolger Rd, Independence,...
Medicare Customer Service Rep II
- Kansas City, MO (22 miles from Grain Valley, MO)
- 45+ days ago
- Kansas City, MO (22 miles from Grain Valley, MO)
- 45+ days ago
service experience working with health insurance and/or Medicare/DME claims. 1 or more years of customer service experience with direct contact with customers via telephone Preferred Qualifications...
Loss Prevention Customer Service Associate
- Kansas City, MO (22 miles from Grain Valley, MO)
- 60+ days ago
- Kansas City, MO (22 miles from Grain Valley, MO)
- 60+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Demographic Data for Grain Valley, MO
Moving to Grain Valley, MO? Find some basic demographic data about Grain Valley, MO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Grain Valley, MO
Highest Education Level
Customer Services in Grain Valley, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »