Customer Service Jobs in Gladstone, MO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative II
- Kansas City, MO (7 miles from Gladstone, MO)
- 6 days ago
- Kansas City, MO (7 miles from Gladstone, MO)
- 6 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Representative II
- Lenexa, KS (21 miles from Gladstone, MO)
- 8 days ago
- Lenexa, KS (21 miles from Gladstone, MO)
- 8 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Representative
- Shawnee, KS (14 miles from Gladstone, MO)
- 10 days ago
- Shawnee, KS (14 miles from Gladstone, MO)
- 10 days ago
Service Representative The Kansas Department of Labor (KDOL) are recruiting talented individuals to join our team as Customer Service Representatives (Program Specialist I) for the Kansas Unemployment...
Bilingual Customer Service Representative
- Shawnee, KS (14 miles from Gladstone, MO)
- 10 days ago
- Shawnee, KS (14 miles from Gladstone, MO)
- 10 days ago
to join our team as Bilingual Customer Service Representatives (Program Specialist I) for the Kansas Unemployment Insurance Contact Center....
Customer Service Representative
- Parkville, MO (9 miles from Gladstone, MO)
- 30+ days ago
- Parkville, MO (9 miles from Gladstone, MO)
- 30+ days ago
Experience in customer service, retail, or sales preferred....
Retail Customer Service Associate
- Independence, MO (10 miles from Gladstone, MO)
- 45+ days ago
- Independence, MO (10 miles from Gladstone, MO)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4100 S Bolger Rd, Independence,...
Medicare Customer Service Rep II
- Kansas City, MO (7 miles from Gladstone, MO)
- 45+ days ago
- Kansas City, MO (7 miles from Gladstone, MO)
- 45+ days ago
service experience working with health insurance and/or Medicare/DME claims. 1 or more years of customer service experience with direct contact with customers via telephone Preferred Qualifications...
Loss Prevention Customer Service Associate
- Kansas City, MO (7 miles from Gladstone, MO)
- 60+ days ago
- Kansas City, MO (7 miles from Gladstone, MO)
- 60+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Kansas City, MO (10 miles from Gladstone, MO)
- 90+ days ago
- Kansas City, MO (10 miles from Gladstone, MO)
- 90+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative I
- Riverside, MO (4 miles from Gladstone, MO)
- 90+ days ago
- Riverside, MO (4 miles from Gladstone, MO)
- 90+ days ago
F ORCE America, In c., is looking to fill a Customer Service Representative position. This Customer Service Representative supports our company divisions....
Demographic Data for Gladstone, MO
Moving to Gladstone, MO? Find some basic demographic data about Gladstone, MO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gladstone, MO
Highest Education Level
Customer Services in Gladstone, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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