Customer Service Jobs in Ferguson, MO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Saint Louis, MO (9 miles from Ferguson, MO)
- 2 days ago
- Saint Louis, MO (9 miles from Ferguson, MO)
- 2 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Rep-Dining on Call
- O Fallon, MO (22 miles from Ferguson, MO)
- 3 days ago
- O Fallon, MO (22 miles from Ferguson, MO)
- 3 days ago
Are you customer service oriented? Come join us at Barnes-Jewish Hospital as a customer service dining on call representative....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region)
- Saint Louis, MO (4 miles from Ferguson, MO)
- 3 days ago
- Saint Louis, MO (4 miles from Ferguson, MO)
- 3 days ago
Our Customer Service Reps can start between $17.50-$19.50/ hour depending on experience and geographical location within the central region!...
Remote WorkCustomer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region)
- Saint Louis, MO (9 miles from Ferguson, MO)
- 4 days ago
- Saint Louis, MO (9 miles from Ferguson, MO)
- 4 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
- O Fallon, MO (22 miles from Ferguson, MO)
- 8 days ago
- O Fallon, MO (22 miles from Ferguson, MO)
- 8 days ago
We're looking for Customer Service Professionals who want to provide our agency partners and clients the best-in-class service experience they want and deserve!...
Retail Customer Service Associate
- Chesterfield, MO (21 miles from Ferguson, MO)
- 15 days ago
- Chesterfield, MO (21 miles from Ferguson, MO)
- 15 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 196 Thf Blvd, Chesterfield, MO 63005...
Loss Prevention Customer Service Associate
- O Fallon, MO (22 miles from Ferguson, MO)
- 16 days ago
- O Fallon, MO (22 miles from Ferguson, MO)
- 16 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Saint Peters, MO (12 miles from Ferguson, MO)
- 18 days ago
- Saint Peters, MO (12 miles from Ferguson, MO)
- 18 days ago
Close Customer Service Rep Saint Peters, Missouri Office/Professional 321 days ago Apply Job Summary: Customer Service Representative responsible for managing customer interactions, processing orders...
Banking Customer Service Representative (On-Site)
- Arnold, MO (22 miles from Ferguson, MO)
- 18 days ago
- Arnold, MO (22 miles from Ferguson, MO)
- 18 days ago
Job Title: Banking Customer Service Representative (On-Site) Job Description The Banking Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the web....
Loss Prevention Customer Service Associate
- Brentwood, MO (9 miles from Ferguson, MO)
- 19 days ago
- Brentwood, MO (9 miles from Ferguson, MO)
- 19 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Chesterfield, MO (21 miles from Ferguson, MO)
- 22 days ago
- Chesterfield, MO (21 miles from Ferguson, MO)
- 22 days ago
Job Posting We are dedicated to providing exceptional care to every patient, every time. St. Luke's Hospital is a value-driven award-winning health system that has been nationally recognized for...
Customer Service Representative
- Bridgeton, MO (6 miles from Ferguson, MO)
- 24 days ago
- Bridgeton, MO (6 miles from Ferguson, MO)
- 24 days ago
Qualifications High School Diploma required 1+ year Customer Service Experience Work effectively in diverse team and fast paced environment....
Customer Service Representative
- Saint Charles, MO (11 miles from Ferguson, MO)
- 25 days ago
- Saint Charles, MO (11 miles from Ferguson, MO)
- 25 days ago
service focused field or environment Authorization to work in the United States indefinitely without restriction or sponsorship Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as...
Customer Service Representative - Part-time PRN
- Maryville, IL (18 miles from Ferguson, MO)
- 30+ days ago
- Maryville, IL (18 miles from Ferguson, MO)
- 30+ days ago
Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....
Customer Service Representative
- Chesterfield, MO (21 miles from Ferguson, MO)
- 30+ days ago
- Chesterfield, MO (21 miles from Ferguson, MO)
- 30+ days ago
Previous customer service experience required. Previous Insurance experience a plus Previous Call Center experience a plus This is an in office role....
Demographic Data for Ferguson, MO
Moving to Ferguson, MO? Find some basic demographic data about Ferguson, MO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ferguson, MO
Highest Education Level
Customer Services in Ferguson, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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