Customer Service Jobs in Excelsior Springs, MO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Independence, MO (17 miles from Excelsior Springs, MO)
- 4 hours ago
- Independence, MO (17 miles from Excelsior Springs, MO)
- 4 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4100 S Bolger Rd, Independence,...
Customer Service Representative
- Kansas City, KS (24 miles from Excelsior Springs, MO)
- 18 days ago
- Kansas City, KS (24 miles from Excelsior Springs, MO)
- 18 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
- Independence, MO (17 miles from Excelsior Springs, MO)
- 23 days ago
- Independence, MO (17 miles from Excelsior Springs, MO)
- 23 days ago
Customer Service Respond promptly to requests for service and assistance as needed. Follow up as needed....
Remote WorkCustomer Service Representative
- Independence, MO (17 miles from Excelsior Springs, MO)
- 29 days ago
- Independence, MO (17 miles from Excelsior Springs, MO)
- 29 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative I
- Riverside, MO (24 miles from Excelsior Springs, MO)
- 90+ days ago
- Riverside, MO (24 miles from Excelsior Springs, MO)
- 90+ days ago
F ORCE America, In c., is looking to fill a Customer Service Representative position. This Customer Service Representative supports our company divisions....
Demographic Data for Excelsior Springs, MO
Moving to Excelsior Springs, MO? Find some basic demographic data about Excelsior Springs, MO below.
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Salary for Customer Service Jobs in Excelsior Springs, MO
Highest Education Level
Customer Services in Excelsior Springs, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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