Customer Service Jobs in De Soto, MO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Banking Customer Service Representative (On-Site)
- Arnold, MO (23 miles from De Soto, MO)
- 19 days ago
- Arnold, MO (23 miles from De Soto, MO)
- 19 days ago
Job Title: Banking Customer Service Representative (On-Site) Job Description The Banking Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the web....
Customer Service Representative - Part-time PRN
- Hillsboro, MO (10 miles from De Soto, MO)
- 30+ days ago
- Hillsboro, MO (10 miles from De Soto, MO)
- 30+ days ago
Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....
Customer Service Rep (01613) - 10736 Business Rt 21
- Hillsboro, MO (10 miles from De Soto, MO)
- 60+ days ago
- Hillsboro, MO (10 miles from De Soto, MO)
- 60+ days ago
Provide amazing Customer service. Execute time management skills & the ability to multi-task in a competitive work environment....
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for De Soto, MO
Moving to De Soto, MO? Find some basic demographic data about De Soto, MO below.
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Salary for Customer Service Jobs in De Soto, MO
Highest Education Level
Customer Services in De Soto, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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