Customer Service Jobs in Chesterfield, MO

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 22 Jobs

Customer Service Rep-Dining on Call

  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 4 days ago
  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 4 days ago

Are you customer service oriented? Come join us at Barnes-Jewish Hospital as a customer service dining on call representative....

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region)

  • Saint Louis, MO (17 miles from Chesterfield, MO)
  • 4 days ago
  • Saint Louis, MO (17 miles from Chesterfield, MO)
  • 4 days ago

Our Customer Service Reps can start between $17.50-$19.50/ hour depending on experience and geographical location within the central region!...

Remote Work

Billing Customer Service Rep.

  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 8 days ago
  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 8 days ago

We're looking for Customer Service Professionals who want to provide our agency partners and clients the best-in-class service experience they want and deserve!...

Customer Service Representative

  • Washington, MO (20 miles from Chesterfield, MO)
  • 12 days ago
  • Washington, MO (20 miles from Chesterfield, MO)
  • 12 days ago

Cross train and support customer service team objectives as required....

Retail Customer Service Associate

  • Chesterfield, MO
  • 16 days ago
  • Chesterfield, MO
  • 16 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 196 Thf Blvd, Chesterfield, MO 63005...

Loss Prevention Customer Service Associate

  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 16 days ago
  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 16 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Rep

  • Saint Peters, MO (10 miles from Chesterfield, MO)
  • 18 days ago
  • Saint Peters, MO (10 miles from Chesterfield, MO)
  • 18 days ago

Close Customer Service Rep Saint Peters, Missouri Office/Professional 321 days ago Apply Job Summary: Customer Service Representative responsible for managing customer interactions, processing orders...

Banking Customer Service Representative (On-Site)

  • Arnold, MO (20 miles from Chesterfield, MO)
  • 19 days ago
  • Arnold, MO (20 miles from Chesterfield, MO)
  • 19 days ago

Job Title: Banking Customer Service Representative (On-Site) Job Description The Banking Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the web....

Loss Prevention Customer Service Associate

  • Brentwood, MO (17 miles from Chesterfield, MO)
  • 19 days ago
  • Brentwood, MO (17 miles from Chesterfield, MO)
  • 19 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Rep

  • Chesterfield, MO
  • 22 days ago
  • Chesterfield, MO
  • 22 days ago

Job Posting We are dedicated to providing exceptional care to every patient, every time. St. Luke's Hospital is a value-driven award-winning health system that has been nationally recognized for...

Customer Service Representative

  • Bridgeton, MO (16 miles from Chesterfield, MO)
  • 24 days ago
  • Bridgeton, MO (16 miles from Chesterfield, MO)
  • 24 days ago

Qualifications High School Diploma required 1+ year Customer Service Experience Work effectively in diverse team and fast paced environment....

Customer Service Representative

  • Saint Charles, MO (19 miles from Chesterfield, MO)
  • 25 days ago
  • Saint Charles, MO (19 miles from Chesterfield, MO)
  • 25 days ago

service focused field or environment Authorization to work in the United States indefinitely without restriction or sponsorship Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as...

Customer Service Representative

  • Chesterfield, MO
  • 30+ days ago
  • Chesterfield, MO
  • 30+ days ago

Previous customer service experience required. Previous Insurance experience a plus Previous Call Center experience a plus This is an in office role....

Loss Prevention Customer Service Associate

  • Overland, MO (17 miles from Chesterfield, MO)
  • 45+ days ago
  • Overland, MO (17 miles from Chesterfield, MO)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Billing Customer Service Representative

  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 60+ days ago
  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 60+ days ago

Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership...

Demographic Data for Chesterfield, MO

Moving to Chesterfield, MO? Find some basic demographic data about Chesterfield, MO below.


Local
National
62,008
2,750
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Chesterfield, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Chesterfield, MO offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chesterfield, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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