Customer Service Jobs in Affton, MO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Saint Charles, MO (22 miles from Affton, MO)
- 17 hours ago
- Saint Charles, MO (22 miles from Affton, MO)
- 17 hours ago
service focused field or environment Authorization to work in the United States indefinitely without restriction or sponsorship Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as...
Customer Service Representative II - Anesthesiology Washington University in St. Louis
- Saint Louis, MO (8 miles from Affton, MO)
- 1 day ago
- Saint Louis, MO (8 miles from Affton, MO)
- 1 day ago
Provide customer service support for clients, faculty and staff....
Customer Service Representative II - Anesthesiology
- Saint Louis, MO (8 miles from Affton, MO)
- 2 days ago
- Saint Louis, MO (8 miles from Affton, MO)
- 2 days ago
Provide customer service support for clients, faculty and staff....
Customer Service Representative - Part-time PRN
- Hillsboro, MO (24 miles from Affton, MO)
- 6 days ago
- Hillsboro, MO (24 miles from Affton, MO)
- 6 days ago
Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....
Customer Service Representative
- Chesterfield, MO (19 miles from Affton, MO)
- 9 days ago
- Chesterfield, MO (19 miles from Affton, MO)
- 9 days ago
Previous customer service experience required. Previous Insurance experience a plus Previous Call Center experience a plus This is an in office role....
Retail Customer Service Associate
- Saint Louis, MO (8 miles from Affton, MO)
- 10 days ago
- Saint Louis, MO (8 miles from Affton, MO)
- 10 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4512 Lemay Ferry Rd, Saint Louis...
Work from Home: Customer Service Representative (Healthcare)
- Saint Louis, MO (8 miles from Affton, MO)
- 10 days ago
- Saint Louis, MO (8 miles from Affton, MO)
- 10 days ago
Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM....
Remote WorkMedical Equipment Customer Service Representative
- O Fallon, IL (22 miles from Affton, MO)
- 12 days ago
- O Fallon, IL (22 miles from Affton, MO)
- 12 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Arnold, MO (9 miles from Affton, MO)
- 12 days ago
- Arnold, MO (9 miles from Affton, MO)
- 12 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Bilingual Customer Service Representative - Contact Center
- Belleville, IL (19 miles from Affton, MO)
- 13 days ago
- Belleville, IL (19 miles from Affton, MO)
- 13 days ago
The primary responsibility of the Customer Service Representative is to provide customer service support in English and Spanish to customers through phone, email, and chat in a contact center setting...
Customer Service Representative - PT
- Saint Louis, MO (8 miles from Affton, MO)
- 25 days ago
- Saint Louis, MO (8 miles from Affton, MO)
- 25 days ago
service....
Loss Prevention Customer Service Associate
- Overland, MO (10 miles from Affton, MO)
- 28 days ago
- Overland, MO (10 miles from Affton, MO)
- 28 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate
- Maplewood, MO (4 miles from Affton, MO)
- 29 days ago
- Maplewood, MO (4 miles from Affton, MO)
- 29 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Saint Louis, MO (8 miles from Affton, MO)
- 30+ days ago
- Saint Louis, MO (8 miles from Affton, MO)
- 30+ days ago
Adhering to all company policies and procedures Skills Needed: Exceptional customer service aptitude....
Customer Service Rep(01586) - 9605 Manchester Rd
- Saint Louis, MO (8 miles from Affton, MO)
- 30+ days ago
- Saint Louis, MO (8 miles from Affton, MO)
- 30+ days ago
Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Demographic Data for Affton, MO
Moving to Affton, MO? Find some basic demographic data about Affton, MO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Affton, MO
Highest Education Level
Customer Services in Affton, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »