Customer Service Jobs in Southaven, MS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Collierville, TN (21 miles from Southaven, MS)
- 1 day ago
- Collierville, TN (21 miles from Southaven, MS)
- 1 day ago
What Can We Offer You? Orgill, Inc. offers a competitive benefits package that offers valuable benefit options at reasonable costs and provides affordable coverage to our employees: 401(k) Plan...
- Memphis, TN (13 miles from Southaven, MS)
- 3 days ago
- Memphis, TN (13 miles from Southaven, MS)
- 3 days ago
What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns....
Medical Equipment Customer Service Representative
- Memphis, TN (13 miles from Southaven, MS)
- 10 days ago
- Memphis, TN (13 miles from Southaven, MS)
- 10 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative, Full or Part Time
- Memphis, TN (13 miles from Southaven, MS)
- 13 days ago
- Memphis, TN (13 miles from Southaven, MS)
- 13 days ago
We want you to join our team as a Customer Service Representative....
Customer Service Representative - FT
- Memphis, TN (13 miles from Southaven, MS)
- 15 days ago
- Memphis, TN (13 miles from Southaven, MS)
- 15 days ago
service....
Remote Customer Service Representative
- Memphis, TN (13 miles from Southaven, MS)
- 25 days ago
- Memphis, TN (13 miles from Southaven, MS)
- 25 days ago
What You Bring: High School diploma or equivalent required. 1-2 years of experience in customer service, insurance verification, or a related field....
Remote WorkCustomer Service Representative
- Collierville, TN (21 miles from Southaven, MS)
- 28 days ago
- Collierville, TN (21 miles from Southaven, MS)
- 28 days ago
Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Strong organizational skills and attention to detail....
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 465 Goodman Rd E, Southaven, MS...
Retail Customer Service Associate
- Memphis, TN (13 miles from Southaven, MS)
- 30+ days ago
- Memphis, TN (13 miles from Southaven, MS)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7475 Winchester Rd, Memphis, TN...
Loss Prevention Customer Service Associate
- Memphis, TN (13 miles from Southaven, MS)
- 45+ days ago
- Memphis, TN (13 miles from Southaven, MS)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Memphis, TN (13 miles from Southaven, MS)
- 60+ days ago
- Memphis, TN (13 miles from Southaven, MS)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Southaven, MS
Moving to Southaven, MS? Find some basic demographic data about Southaven, MS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Southaven, MS
Highest Education Level
Customer Services in Southaven, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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