Customer Service Jobs in Mississippi
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
Commercial Lines - Customer Service Representative
- Ridgeland, MS
- 5 days ago
- Ridgeland, MS
- 5 days ago
A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives SUMMARY: The Commercial Lines Customer Service Representative is responsible...
Characteristics of Work See MSPB Careers for information regarding this classifications Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health...
Light lifting of 20 lbs. is occasionally needed.** ****WORKING CONDITIONS**The Customer Service Representative is a non-exempt hourly position....
Service Center Corinth JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative - Onsite- Jackson/ Ridgeland Area
- Ridgeland, MS
- 12 days ago
- Ridgeland, MS
- 12 days ago
Required Start date: 5/28/25 SHIFT IS MONDAY- FRIDAY Fully Onsite position Office Location: Jackson area Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives...
Help at Home is hiring a Care Supervisor! Now offering weekly pay! Help at Home, LLCis the nation's leading provider of high quality care and support solutions. Our goal is to enable the highest...
Tha Bank of Forest is currently in search of an individual that will serve as a Customer Service Representative at Forest Insurance Agency. This is a part-time position....
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
We are hiring customer services agents who are positive and genuinely enjoy helping others....
Remote WorkProvide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Mississippi
Moving to Mississippi? Find some basic demographic data about Mississippi below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mississippi
Highest Education Level
Customer Services in Mississippi offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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