Customer Service Jobs in Mississippi

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 32 Jobs

Customer Service Representative

  • Jackson, MS
  • 15 hours ago
  • Jackson, MS
  • 15 hours ago

Customer Service Representative **Sr....

Remote Work

Remote Customer Service Representative

  • Keesler AFB, MS
  • 1 day ago
  • Keesler AFB, MS
  • 1 day ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Customer Service Representative II

  • Jackson, MS
  • 1 day ago
  • Jackson, MS
  • 1 day ago

Characteristics of Work See MSPB Careers for information regarding this classifications Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health...

Requirements We're looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution....

Remote Work

Retail Customer Service Associate

  • Hattiesburg, MS
  • 4 days ago
  • Hattiesburg, MS
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6080 U S Highway 98, Hattiesburg...

Customer Service Representative

  • Corinth, MS
  • 6 days ago
  • Corinth, MS
  • 6 days ago

Service Center Corinth JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative

  • Jackson, MS
  • 8 days ago
  • Jackson, MS
  • 8 days ago

Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....

Medical Equipment Customer Service Representative

  • Grenada, MS
  • 10 days ago
  • Grenada, MS
  • 10 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Associate Customer Service Representative

  • Jackson, MS
  • 20 days ago
  • Jackson, MS
  • 20 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Jackson, MS
  • 25 days ago
  • Jackson, MS
  • 25 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Branch Customer Service Representative

  • Jackson, MS
  • 27 days ago
  • Jackson, MS
  • 27 days ago

A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...

Customer Service Representative

  • Louisville, MS
  • 30+ days ago
  • Louisville, MS
  • 30+ days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients....

Remote Work

Customer Service Representative

  • Pearl, MS
  • 30+ days ago
  • Pearl, MS
  • 30+ days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative/Retail / Ripley

  • Ripley, MS
  • 30+ days ago
  • Ripley, MS
  • 30+ days ago

WORKING CONDITIONS The Customer Service Representative is a non-exempt hourly position....

Demographic Data for Mississippi

Moving to Mississippi? Find some basic demographic data about Mississippi below.


Local
National
2,961,190
59,269

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Mississippi

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Mississippi offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mississippi
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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