Customer Service Jobs in Mississippi
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
least two years of experience in banking, cash handling, retail, or customer service preferred (or an equivalent combination of secondary education and experience)....
Columbus, MS, USAFull timeR2...SUMMARY:Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.JOB...
OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: $15-$18 per hour!...
Customer Service Representative - Onsite- Jackson/ Ridgeland Area
- Ridgeland, MS
- 2 days ago
- Ridgeland, MS
- 2 days ago
Required Start date: 7/1/25 SHIFT IS MONDAY- FRIDAY Fully Onsite position Office Location: Jackson area Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives...
Benefit Program Associate I(Customer Service Representative) 0733
- Jackson, MS
- 5 days ago
- Jackson, MS
- 5 days ago
Characteristics of Work See MSPB Careers for information regarding this classifications Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health...
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Company Description Job Description The primary responsibility of the Customer Service Representative is to facilitate quality and accurate Quotations, Purchase Orders, and Work Orders to ensure customer...
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6080 U S Highway 98, Hattiesburg...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3833 N Gloster St, Tupelo, MS 38804...
This is a Customer Service Representative II position located in Hattiesburg, MS.Who We Are:Southern Bancorp is more than a bank....
Demonstrated ability to effectively use Office 365 applications The Impact You Will Make: The ability to learn and grow as a Customer Service Rep Professional....
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Demographic Data for Mississippi
Moving to Mississippi? Find some basic demographic data about Mississippi below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mississippi
Highest Education Level
Customer Services in Mississippi offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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