Customer Service Jobs in Ridgeland, MS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Rep IV - Genuine MS Store Manager
- Jackson, MS (9 miles from Ridgeland, MS)
- 11 hours ago
- Jackson, MS (9 miles from Ridgeland, MS)
- 11 hours ago
Characteristics of Work See MSPB Careers for information regarding this classifications Minimum Qualifications Typically requires High School Diploma or equivalent and 5-7 years of experience....
Essential Functions • Offer excellent customer service and attention to all callers. • Keep active, detailed knowledge of updated policies and procedures regarding customer call center rules and regulations...
Customer Service Representative III
- Jackson, MS (9 miles from Ridgeland, MS)
- 2 days ago
- Jackson, MS (9 miles from Ridgeland, MS)
- 2 days ago
No available description Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either...
Customer Service Representative
- Flowood, MS (8 miles from Ridgeland, MS)
- 10 days ago
- Flowood, MS (8 miles from Ridgeland, MS)
- 10 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative
- Jackson, MS (9 miles from Ridgeland, MS)
- 30+ days ago
- Jackson, MS (9 miles from Ridgeland, MS)
- 30+ days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Retail Customer Service Associate
- Madison, MS (6 miles from Ridgeland, MS)
- 45+ days ago
- Madison, MS (6 miles from Ridgeland, MS)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 257 Grandview Blvd, Madison, MS...
Customer Service Rep(05916) - 2785 Hwy 49
- Florence, MS (23 miles from Ridgeland, MS)
- 90+ days ago
- Florence, MS (23 miles from Ridgeland, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Demographic Data for Ridgeland, MS
Moving to Ridgeland, MS? Find some basic demographic data about Ridgeland, MS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ridgeland, MS
Highest Education Level
Customer Services in Ridgeland, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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