Customer Service Jobs in Ridgeland, MS

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-14 of 14 Jobs

Customer Service Representative

Jackson, MS (9 miles from Ridgeland, MS)
3 days ago

Jackson, MS (9 miles from Ridgeland, MS)
3 days ago

Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....

Associate Customer Service Representative

Jackson, MS (9 miles from Ridgeland, MS)
14 days ago

Jackson, MS (9 miles from Ridgeland, MS)
14 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

Jackson, MS (9 miles from Ridgeland, MS)
20 days ago

Jackson, MS (9 miles from Ridgeland, MS)
20 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Branch Customer Service Representative

Jackson, MS (9 miles from Ridgeland, MS)
22 days ago

Jackson, MS (9 miles from Ridgeland, MS)
22 days ago

A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...

Customer Service Representative

Jackson, MS (9 miles from Ridgeland, MS)
23 days ago

Jackson, MS (9 miles from Ridgeland, MS)
23 days ago

Company :** Highmark Inc. **Job Description :** Service FEP customers **Pay Range Minimum:** $19.27 **Pay Range Maximum:** $26.88 _Base pay is determined by a variety of factors including a...

Customer Service Representative

Pearl, MS (12 miles from Ridgeland, MS)
30+ days ago

Pearl, MS (12 miles from Ridgeland, MS)
30+ days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Showroom Customer Service Representative

Jackson, MS (9 miles from Ridgeland, MS)
30+ days ago

Jackson, MS (9 miles from Ridgeland, MS)
30+ days ago

Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing....

Customer Service Rep(05916) - 2785 Hwy 49

Florence, MS (23 miles from Ridgeland, MS)
90+ days ago

Florence, MS (23 miles from Ridgeland, MS)
90+ days ago