Customer Service Jobs in Richland, MS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Jackson, MS (4 miles from Richland, MS)
- 11 hours ago
- Jackson, MS (4 miles from Richland, MS)
- 11 hours ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative I
- Jackson, MS (4 miles from Richland, MS)
- 11 hours ago
- Jackson, MS (4 miles from Richland, MS)
- 11 hours ago
Characteristics of Work See MSPB Careers for information regarding this classifications Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health...
Customer Service Representative 12:30pm-9pm EST ($21.50)
- Jackson, MS (4 miles from Richland, MS)
- 6 days ago
- Jackson, MS (4 miles from Richland, MS)
- 6 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Pearl, MS (3 miles from Richland, MS)
- 13 days ago
- Pearl, MS (3 miles from Richland, MS)
- 13 days ago
Your Opportunity Customer Service Representative Titlemax Pearl, MS As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when...
Customer Service Representative II
- Jackson, MS (4 miles from Richland, MS)
- 16 days ago
- Jackson, MS (4 miles from Richland, MS)
- 16 days ago
Characteristics of Work See MSPB Careers for information regarding this classifications Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health...
Retail Customer Service Associate
- Madison, MS (19 miles from Richland, MS)
- 19 days ago
- Madison, MS (19 miles from Richland, MS)
- 19 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 257 Grandview Blvd, Madison, MS...
Branch Customer Service Representative
- Jackson, MS (4 miles from Richland, MS)
- 30+ days ago
- Jackson, MS (4 miles from Richland, MS)
- 30+ days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Rep(05916) - 2785 Hwy 49
- Florence, MS (9 miles from Richland, MS)
- 90+ days ago
- Florence, MS (9 miles from Richland, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05931) - 849 Lake Harbour
- Ridgeland, MS (13 miles from Richland, MS)
- 90+ days ago
- Ridgeland, MS (13 miles from Richland, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep (05943) - 956 US-51
- Madison, MS (19 miles from Richland, MS)
- 90+ days ago
- Madison, MS (19 miles from Richland, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05939) - 5490 Castlewoods Blvd
- Flowood, MS (6 miles from Richland, MS)
- 90+ days ago
- Flowood, MS (6 miles from Richland, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Demographic Data for Richland, MS
Moving to Richland, MS? Find some basic demographic data about Richland, MS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Richland, MS
Highest Education Level
Customer Services in Richland, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Flexibility
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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