Customer Service Jobs in Pearl, MS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Jackson, MS (5 miles from Pearl, MS)
- 1 day ago
- Jackson, MS (5 miles from Pearl, MS)
- 1 day ago
Customer Service Representative **Sr....
Remote WorkCustomer Service Representative II
- Jackson, MS (5 miles from Pearl, MS)
- 2 days ago
- Jackson, MS (5 miles from Pearl, MS)
- 2 days ago
Characteristics of Work See MSPB Careers for information regarding this classifications Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health...
Retail Customer Service Associate
- Madison, MS (17 miles from Pearl, MS)
- 5 days ago
- Madison, MS (17 miles from Pearl, MS)
- 5 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 257 Grandview Blvd, Madison, MS...
Customer Service Representative
- Jackson, MS (5 miles from Pearl, MS)
- 9 days ago
- Jackson, MS (5 miles from Pearl, MS)
- 9 days ago
Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Jackson, MS (5 miles from Pearl, MS)
- 26 days ago
- Jackson, MS (5 miles from Pearl, MS)
- 26 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Branch Customer Service Representative
- Jackson, MS (5 miles from Pearl, MS)
- 28 days ago
- Jackson, MS (5 miles from Pearl, MS)
- 28 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Rep(05916) - 2785 Hwy 49
- Florence, MS (11 miles from Pearl, MS)
- 90+ days ago
- Florence, MS (11 miles from Pearl, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05936) - 4555 Office Park Dr
- Jackson, MS (5 miles from Pearl, MS)
- 90+ days ago
- Jackson, MS (5 miles from Pearl, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05931) - 849 Lake Harbour
- Ridgeland, MS (12 miles from Pearl, MS)
- 90+ days ago
- Ridgeland, MS (12 miles from Pearl, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep (05943) - 956 US-51
- Madison, MS (17 miles from Pearl, MS)
- 90+ days ago
- Madison, MS (17 miles from Pearl, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05939) - 5490 Castlewoods Blvd
- Flowood, MS (4 miles from Pearl, MS)
- 90+ days ago
- Flowood, MS (4 miles from Pearl, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05954) - 1091 Gluckstadt Rd
- Madison, MS (17 miles from Pearl, MS)
- 90+ days ago
- Madison, MS (17 miles from Pearl, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Demographic Data for Pearl, MS
Moving to Pearl, MS? Find some basic demographic data about Pearl, MS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pearl, MS
Highest Education Level
Customer Services in Pearl, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »