Customer Service Jobs in Madison, MS
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Pearl, MS (17 miles from Madison, MS)
- 13 days ago
- Pearl, MS (17 miles from Madison, MS)
- 13 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Jackson, MS (15 miles from Madison, MS)
- 12 hours ago
- Jackson, MS (15 miles from Madison, MS)
- 12 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Branch Customer Service Representative
- Jackson, MS (15 miles from Madison, MS)
- 2 days ago
- Jackson, MS (15 miles from Madison, MS)
- 2 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Representative - Rehab
- Flowood, MS (12 miles from Madison, MS)
- 3 days ago
- Flowood, MS (12 miles from Madison, MS)
- 3 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Showroom Customer Service Representative
- Jackson, MS (15 miles from Madison, MS)
- 23 days ago
- Jackson, MS (15 miles from Madison, MS)
- 23 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 257 Grandview Blvd, Madison, MS...
Retail Customer Service Associate
- Pearl, MS (17 miles from Madison, MS)
- 30+ days ago
- Pearl, MS (17 miles from Madison, MS)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 90 Bass Pro Dr, Pearl, MS 39208-...
Customer Service Rep(05936) - 4555 Office Park Dr
- Jackson, MS (15 miles from Madison, MS)
- 90+ days ago
- Jackson, MS (15 miles from Madison, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05931) - 849 Lake Harbour
- Ridgeland, MS (6 miles from Madison, MS)
- 90+ days ago
- Ridgeland, MS (6 miles from Madison, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05939) - 5490 Castlewoods Blvd
- Flowood, MS (12 miles from Madison, MS)
- 90+ days ago
- Flowood, MS (12 miles from Madison, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Customer Service Rep(05934) - 909 Old Vicksburg Rd
- Clinton, MS (18 miles from Madison, MS)
- 90+ days ago
- Clinton, MS (18 miles from Madison, MS)
- 90+ days ago
Provide amazing Customer service. Execute time management skills and the ability to multi-task in a competitive work environment....
Demographic Data for Madison, MS
Moving to Madison, MS? Find some basic demographic data about Madison, MS below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Madison, MS
Highest Education Level
Customer Services in Madison, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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